HoneyBook vs. Indy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HoneyBook
Score 6.2 out of 10
Small Businesses (1-50 employees)
HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…
$36
per month
Indy
Score 10.0 out of 10
N/A
Indy supports freelancing by bringing all things project management into one place, to eliminate the need for multiple apps for productivity. With a suite of 9 productivity tools, Indy provides freelancers tools to manage clients and project work from first contact to final payment. The vendor states that Indy is designed from the ground up for freelancers, and helps to automate time-consuming administrative tasks that bog down freelance businesses, leaving more time to focus on the work…
$9
per month per user
Pricing
HoneyBookIndy
Editions & Modules
Starter
$36
per month
Unlimited Plan - Monthly
$39
Month
Essentials
$59
per month
Premium
$129
per month
Pro Bundle annual
$9
per month per user
Pro Bundle paid monthly
$12
per month per user
Offerings
Pricing Offerings
HoneyBookIndy
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$12 per month per user
Additional Details2 months free with annual billing.The Pro Bundle offers unlimited access to Indy's tools and resources.
More Pricing Information
Community Pulse
HoneyBookIndy
Features
HoneyBookIndy
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HoneyBook
6.4
Ratings
19% below category average
Indy
-
Ratings
Customer data management / contact management6.40 Ratings00 Ratings
Workflow management5.60 Ratings00 Ratings
Opportunity management5.00 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.70 Ratings00 Ratings
Contract management7.00 Ratings00 Ratings
Quote & order management5.40 Ratings00 Ratings
Interaction tracking6.50 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HoneyBook
7.7
Ratings
2% above category average
Indy
-
Ratings
Case management8.70 Ratings00 Ratings
Help desk management6.70 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HoneyBook
4.7
Ratings
47% below category average
Indy
-
Ratings
Lead management4.70 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HoneyBook
7.0
Ratings
8% below category average
Indy
-
Ratings
Task management5.70 Ratings00 Ratings
Billing and invoicing management7.00 Ratings00 Ratings
Reporting8.40 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HoneyBook
5.5
Ratings
32% below category average
Indy
-
Ratings
Customizable reports5.50 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
HoneyBook
9.0
Ratings
18% above category average
Indy
-
Ratings
Custom fields9.00 Ratings00 Ratings
Custom objects9.00 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
HoneyBook
6.6
Ratings
23% below category average
Indy
-
Ratings
Single sign-on capability6.40 Ratings00 Ratings
Role-based user permissions6.70 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HoneyBook
6.6
Ratings
11% below category average
Indy
-
Ratings
Mobile access6.60 Ratings00 Ratings
User Ratings
HoneyBookIndy
Likelihood to Recommend
6.4
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
5.7
(0 ratings)
-
(0 ratings)
Support Rating
2.6
(0 ratings)
-
(0 ratings)
User Testimonials
HoneyBookIndy
Likelihood to Recommend
I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
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Pros
  • Sending sales proposals + contracts with custom payment schedules.
  • Automatic email reminders when clients have opened proposals, signed, and payed. HoneyBook even sends automated email reminders when clients haven't opened the email, reminding me to follow up.
  • A very easy-to-use dashboard with templates for invoices, contracts, questionnaires, emails, and more.
  • A place to see my sales pipeline with all of my clients, projects, and progress statuses in one place.
  • All of my branding automatically integrated into everything that I send.
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Cons
  • The inability to export client data is ultimately what led us to switch to another CRM. It was great to be able to see all client project information within the specific project, but we needed everything from contracts, to general client data to form submissions and questionnaires to ALL be exportable data and that was not an option. All information only lived in HoneyBook.
  • HoneyBook's forms were beautiful but I wish they would have been able to link to SurveyMonkey or Zapier to allow for more integrations. We might not have switched to another platform had that been the case.
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Likelihood to Renew
Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
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Usability
This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
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Support Rating
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
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No answers on this topic
Alternatives Considered
Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
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Return on Investment
  • HoneyBook has increased my efficiency, particularly when it comes to billing. I wanted to make it easier for myself to bill and HoneyBook has made it a breeze to automate my system.
  • I love the forms HoneyBook provides, which fit seamlessly with my website. It makes lead generation easy, and automation has been a dream come true for my efficiency.
  • HoneyBook has given me the ability to quickly follow up with professional materials that I wouldn't have had printed to hand out to potential customers. I love the digital capabilities and simplicity of the system, which has been worth the investment.
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No answers on this topic
ScreenShots

HoneyBook Screenshots

Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows

Indy Screenshots

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