InEight vs. YouTrack

Compared to other Estimating software I have used, InEight has superior capabilities and features. The ability to use a line item or an assembly to create an estimate is an outstanding feature of the program. The ability to create crew rates and use them in the estimate is a handy feature, especially when estimating construction projects.

Incentivized

For collaboration between Support and Engineering/QA teams, YouTrack has been really helpful in communicating bugs and their impact to customers. Once we had a maturing Product Management team, however, YouTrack became less effective for customer feature requests. Because FRs have a longer lifecycle than bugs and need deeper understanding, we moved FRs into another tool that is owned by product managers.

Incentivized

• Tracking labor and equipment hours to specific estimated scope line items
• Creating detailed work breakdown structures within Estimate and using that same structure to apply cost to during the job
• Creating custom data blocks in control to track progress and create forecasts

Incentivized

• Tracking Issues
• Clean UI
• Managing Multiple Aspects of the Product (API, Frontend)

Incentivized

• We do not use the search engine since it was last modified. It is no longer user friendly.
• We used to like the way we could change the position of line items. The function has been changed to where it is not user friendly anymore.
• The "Save" and "Delete" options are right next to each other. I have been after Ineight to change these for a long time but they have not.

Incentivized

• We're actually very happy YouTrack users and have yet to come across a scenario where any of the team felt the product was lacking.

Incentivized

Some features with InEight's TeamBinder are worthy of single use, however the review feature and subsequent revision and version numbering could be improved. We will be aiming to roll out the package to encompass our internal documentation in the near future and will be in a better position to judge the usability after that point in time.

Incentivized

I would give it an 8 out of 10 because the software can be a bit cumbersome to new users. It also takes a long time to set up the library and input all of your companies needs so that the software will provide the level of service required to estimate projects. However, once the software is set up it is a powerful tool. We only use a portion of what the software is capable of delivering

Incentivized

YouTrack can be highly customized to meet our needs. We've seen some quirks when upgrading our instance or duplicating issues

Incentivized

Every time I have contacted support, they have gotten back to [me] quickly and with a few solutions. I like that they seem to be US-based, so there is no language barrier when I try to communicate my problem. For the few times, they did not have a solution ready, they told me they would respond later after further research, and they actually followed up! Better than most support I have used in the past with other software.

Incentivized

Since the original inception, I have been required to overhaul the system so that it is more user friendly and combines both aspects of our business, documentation and drawings. Being able to control revision and version numbering has been a key struggle that only staff training has been able to mark this as complete.

Incentivized

I've used SAP for more than 10 years before my current job in this company. The best thing in SAP, is exactly what I have commented before, it's a single one tool, that does all what InEight do. Here at CCC, we have COINS for cost management, and I don't know exactly if InEight would be able to do whatever that COINS does, but what I'm trying to say is that, for systems, as much less external communication, better. InEight is covering a great portion on planning, we will see schedule and estimate, it will definitely improve, so, waiting on that to see.

Incentivized

YouTrack is more cost effective than all the commercial options. It's way more powerful and easier to use than the Open Source ones. It's a good middle ground and it does everything we need. Our software projects are of moderate complexity and YouTrack handles them well. Likewise, when it comes to external users, we've had good feedback from clients. Many of these clients are non-technical and have expressed their relief at not having to use something like Jira which is often quite impregnable for such users.

Incentivized

InEight is a good system that has scaled nicely as the company has grown. the tools are still readily available and applicable for our larger scope of work. It has kept up with the growth of the company very nicely

Incentivized

• We have gone from an $6.5M per year company to over $10M per year since integrating InEight in 2018
• Job costing has really helped us to understand where the money is going and how to manage it better.
• Being able to compare different estimates has sped up the estimation process and allowed us to be more competitive.

Incentivized

• Saved time documenting
• Saved time organizing physical tickets
• Saved money as opposed to Jira