inFlow Inventory vs. Lightspeed Retail

Lightspeed Retail

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
inFlow Inventory	Score 9.0 out of 10	N/A	inFlow Inventory is an inventory management software offering from Archon Systems.	$186 per month 2 team members
Lightspeed Retail	Score 6.9 out of 10	N/A	Lightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.	N/A

Pricing

inFlow Inventory

Lightspeed Retail

Editions & Modules

inFlow Inventory - Entrepreneur: $186
per month 2 team members
inFlow Inventory - Small Business: $436
per month 5 team members
inFlow Inventory - Mid-Size: $999
per month 10 team members

Basic: $79.00 ($69.00)
per month (when billed annually)
Starter: $119.00 ($99.00)
per month (when billed annually)
Standard: $139.00 ($119.00)
per month (when billed annually)
Advanced: $189.00 ($169.00)
per month (when billed annually)
Pro: $259.00 ($229.00)
per month (when billed annually)
Enterprise: Contact Sales

Offerings

Pricing Offerings
inFlow Inventory	Lightspeed Retail
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

$499 one-time fee

No setup fee

Additional Details

inFlow helps solve inventory issues through two offerings: inFlow Inventory and inFlow Manufacturing. inFlow Inventory is used to track stock or manage orders. inFlow Manufacturing is for companies that assemble products or sell kits. Both products offer: - all the required features to manage inventory and orders - reorder points to help restock ahead of time - Built-in B2B Showroom to simplify sales - Built-in document, label, and email designers - Great mobile apps for getting work done on the go And all inFlow plans include: - technical support - a dedicated customer success manager There's a 20% discount available for annual pricing.

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More Pricing Information

Community Pulse
	inFlow Inventory	Lightspeed Retail
Considered Both Products	inFlow Inventory Abhishek Roy Process Analyst Chose inFlow Inventory InFlow stacks up quite better wrt to their competitors. 1. Better reach in industries and depth of features - esp custom reporting. 2. Free trial that is very extensive and helps orgs make quick decisions. Incentivized Helpful? QN Quincy Nguyen Founder Chose inFlow Inventory I haven’t used any other inventory management system before using inFlow Inventory, I feel very lucky to have found a software that does what I need it to do without the need to try any other software prior. It meets my eCommerce small business needs and I’m very satisfied with … Incentivized Helpful? Verified User Anonymous Chose inFlow Inventory We used inFlow to manage our retail outlet. We must say it handled it pretty well. Our employees were very happy using it, and they learned it pretty quickly. Incentivized Helpful?	Lightspeed Retail MN Mike Nitroy Store Manager Chose Lightspeed Retail Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and … Incentivized Helpful? Verified User Anonymous Chose Lightspeed Retail When we used Revel Systems Point of Sale systems, we had problems for many months where each device would mysteriously show different pricing for the same product, which is a no-go in a retail environment, this has been several years ago, so unsure if they fixed that, but … Incentivized Helpful? SA Sean Anderson CEO (Chief Executive Officer) Chose Lightspeed Retail The challenge with this is that because Lightspeed has such poor reporting with their POS, and the ability to actually see your data, it is nearly impossible to move to another POS without a very expensive integration process. So while I have explored these other options, I … Incentivized Helpful? PM Phil Meyers General Director Chose Lightspeed Retail Most Pet Care industry software doesn’t offer such a robust POS and inventory control system. We didn’t look at too many softwares but Lightspeed Retail had everything we were looking for and more. Incentivized Helpful? Jeremy Smith Founder Chose Lightspeed Retail Vend was terrible for inventory management, as was Square. Neither worked with Shopify. We selected Lightspeed when it was still MerchantOS based on cost and functionality, and haven't left because we haven't had time to research migration costs or alternatives. Incentivized Helpful? Verified User Anonymous Chose Lightspeed Retail Lightspeed Retail is much much easier to use than Shopify. We replaced Shopify shortly after I started working here because Lightspeed Retail not only was much more user-friendly, but it also integrates with the other systems we use (Skuvault and BigCommerce). They also have … Incentivized Helpful? Bret Birdsong Owner Chose Lightspeed Retail We used Microsoft Retail Management System before this and this was in a whole other league of its own with features and ease of use. I really like using Macs also. They are much more reliable and longer lasting than IBM or Similar computers. The cloud based system is great … Incentivized Helpful? Verified User Anonymous Chose Lightspeed Retail Lightspeed was recommended to us; we didn't try others. Incentivized Helpful? Damon Gabriel Director of Sales Chose Lightspeed Retail I searched through a few other POS systems however, lightspeed is the first and only that I have used. Because I can customize attributes for custom art projects they were my only option and for that reason we chose them. Incentivized Helpful?

Best Alternatives
	inFlow Inventory	Lightspeed Retail
Small Businesses	Webgility Score 10.0 out of 10	Square POS Score 10.0 out of 10
Medium-sized Companies	SAP S/4HANA Cloud Score 8.6 out of 10	Epicor Eagle Score 7.9 out of 10
Enterprises	SAP S/4HANA Cloud Score 8.6 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	inFlow Inventory	Lightspeed Retail
Likelihood to Recommend	8.2 (0 ratings)	7.7 (0 ratings)
Usability	- (0 ratings)	10.0 (0 ratings)
Support Rating	- (0 ratings)	9.8 (0 ratings)

User Testimonials
	inFlow Inventory	Lightspeed Retail
Likelihood to Recommend	We have been using the standalone version of inFlow for many years. It is quite easy to use, with great support staff via their live chat on the inFlow website while the maintenance plan is active. Though sadly technical support over the phone isn't offered. Incentivized Verified User Anonymous Read full review	It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software. Incentivized PM Phil Meyers General Director Read full review
Pros	Inventory management. Barcoding Ordering from suppliers again. QN Quincy Nguyen Founder Read full review	Very very user friendly. Easy iPad interface that is easy to upgrade to new hardware if an iPad breaks, etc. On the Advanced plan the reporting is outstanding. Very easy to train new employees, especially younger employees raised on phones and tablets. We use their payments system and it's a very easy integration. I believe Stripe is their payment provider. Verified User Anonymous Read full review
Cons	Very pricey, you have to pay for the mobile version. The integration to make labels is very complicated for my fellow colleagues. Sometimes it doesn't log in easily, and we've had to purchase quite a few licenses when we first started up with inFlow because it cannot be used on more than one PC at a time. Now that years have passed and we don't need so many concurrent users, we are sadly stuck with all these extra users that we paid extra for, for no reason. We also are looking for reasons to switch to another company, as inFlow does not offer much support after the maintenance period has ended and we've had to constantly pay extra to renew a maintenance plan to receive support. Incentivized Verified User Anonymous Read full review	They have not had major updates to their system in years. The inventory system is stagnant. Although their inventory system is robust, it is outdated. They do have 24-hour support, however, wait times are excessive and representatives have challenges understanding your issues. Trying to get issues resolved can take months or never at all. Management is non-existent. Trying to reach a supervisor is impossible. They have a culture of telling you what you want to hear but have no intentions of actually following through. Lightspeed is a great solution if you are a small business just getting started. But if you are intending to grow and expand, Lightspeed will become detrimental to your growth. The reporting/analytics is basic at best. They do offer paid options that are very expensive, but it is very robust. The basic reporting is very minimal. SA Sean Anderson CEO (Chief Executive Officer) Read full review
Usability	No answers on this topic	Very easy to use and figure out without calling customer support which is also very responsive and helpful. Incentivized PM Phil Meyers General Director Read full review
Support Rating	No answers on this topic	I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly. Incentivized Verified User Anonymous Read full review
Alternatives Considered	I haven’t used any other inventory management system before using inFlow Inventory, I feel very lucky to have found a software that does what I need it to do without the need to try any other software prior. It meets my eCommerce small business needs and I’m very satisfied with the customer service I receive from this app. QN Quincy Nguyen Founder Read full review	We used Microsoft Retail Management System before this and this was in a whole other league of its own with features and ease of use. I really like using Macs also. They are much more reliable and longer lasting than IBM or Similar computers. The cloud based system is great also so you do not have to have another unit to store you database on Incentivized Bret Birdsong Owner Read full review
Return on Investment	+ve impact - Made quote to order process really smooth, easy, transparent and quick. +ve impact - Custom reporting really helps to not use other reporting software, hence saving cost. Incentivized Abhishek Roy Process Analyst Read full review	I have to spend a lot less time training my employees because Lightspeed is so easy to use! Keeping track of our inventory is as simple as clicking a few buttons. Our online sales have grown tremendously since changing to Lightspeed Incentivized MN Mike Nitroy Store Manager Read full review
ScreenShots	inFlow Inventory Screenshots