| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Influitive | Score8 out of 10 | N/A | AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges. | N/A |
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| Editions & Modules | No answers on this topic | ||||||||||
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| Entry-level Setup Fee | No setup fee | ||||||||||
| Additional Details | To learn more about Influitive's pricing, please reach out to a member of our sales team. | ||||||||||
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| Considered Both Products | Chose Influitive Influitive had better metrics, ease of use and more functionality. We have also had a better experience with Influitive's support and CSM partnership Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Influitive We didn't evaluate any other vendors, having been recommended to speak to Influitive. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Influitive They are two different platforms. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Influitive inSided doesn’t offer rewards but has a much better end-user interface. I’ve got to demo what the backend looks yet. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Influitive Khoros Communities, in my opinion, isn't set up to host a customer advocacy program, as it's lacking key aspects that Influitive offers (e.g. ability to easily share information with advocates, advanced gamification, etc.) It's much better, however, for a discussion-based … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Influitive I was not involved in the decision making process of selecting Influitive. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Influitive Vanilla is great for forums, but they don't have the gamification/challenges piece that is so important toward building advocacy. I've found a similar circumstance with Salesforce communities--good if you're looking primarily for crowdsourced tech support and QA, but nothing … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Influitive We vetted other programs before choosing Influitive. We were most impressed with the flexibility of Influitive and feel we made the right decision. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Influitive Influitive is the only customer advocacy application I've used. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Influitive Facebook was very limited in how we were able to track customer suggestions, questions, and feedback. Influitive has ways you can measure your data that really tells us how we are doing with our customers. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | |
| Would buy again | |
No answers on this topic | |
| Delivers good value for the price | |
No answers on this topic | |
| Happy with the feature set | |
No answers on this topic | |
| Lived up to sales and marketing promises | |
No answers on this topic | |
| Implementation went as expected | |
No answers on this topic | |
| Influitive | |||||||||||||||
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| Brand Advocacy Tools |
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| Influitive | |
|---|---|
| Likelihood to Recommend | 8.0 |
| Likelihood to Renew | 9.4 |
| Usability | 7.3 |
| Availability | 10.0 |
| Performance | 8.0 |
| Support Rating | 9.7 |
| In-Person Training | 10.0 |
| Online Training | 10.0 |
| Implementation Rating | 7.3 |
| Configurability | 9.1 |
| Ease of integration | 6.7 |
| Product Scalability | 6.0 |
| Vendor post-sale | 5.0 |
