Well suited for a company that has an extensive virtual environment setup. Definitely a good choice for companies that require an in-depth disaster recovery system, especially when the infrastructure is hosted in house. This system is expensive on a monthly basis, so I would not recommend this to small businesses as there are less expensive alternatives out there.
Veeam One works great for monitoring virtual infrastructure. However, other dedicated server monitoring apps do better with monitoring the individual VMs. Where it stands out is its reporting functionality, which allows you to forecast growth and keep track of how you are using your resources. It is also great for companies without a big monitoring budget, as there is a pretty functional free version.
Proactive Alerting - the product can provide email alerts to notify one of any issues in the environment.
Capacity Planning and Forecasting - it has the ability to provide an analysis of the current environment as well as provide a report to forecast future capacity requirements.
Monitoring and Reporting - the software can monitor you environment 24x7 with the ability to provide comprehensive reporting.
Basically the products works very well and we have been very pleased, but following are some picky details I could suggest for improvement specific to our needs.
We leave the GUI up on a TV in our Office and on our desktops to visibly see if anything is alerting. It would be nice if you could customize the view to have a smaller minimum view with just the widgets you wanted.
When the GUI starts on a multi-monitor setup it always returns to the primary and any popup windows always go to the primary instead of the monitor you have the application running in.
It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
The software is a joy to use. The user interface is good overall and you can find frequently needed things easily and quickly. Some less frequently needed things eg. settings are hidden under several menus and one might have to look for those for a while. We also haven't had any issues with the products reliability.
Support, as mentioned earlier, is often slow to respond for Veeam ONE requests. To Veeam's credit, they will work on an issue until they find a solution, and will even develop a specific hotfix for your environment if one is needed, but response time is just slow.
Infrascale Platform is the most modern backup service/device we've utilized. EaseUs and Ghost were just software that would run within a Windows environment (at the time) and backup to a device that we kept on-site. EaseUs would fail quite often with Incremental backups - so I would spend a lot of time re-running full backups to ensure we didn't experience data loss in the event of a crash. Ghost was used when I was first hired at this district - so I didn't have much hands-on experience with it. But I know it was a bundled offering with Anti-Virus back when we utilized it ('07-'09ish).
Veeam One is very easy to use, easy to configure and get what you want. The integration for Veeam Backup is perfect, for today i think Veeam need to make Veeam One monitor Microsoft 365 envirioment, this will give great imput and integrated with Veeam Backup for 365 will be amezing.
The most valuable reports can safe us a lot of headaches and downtime. What used to be an emergency once in a while is an afterthought as we proactively prevent those same issues in less than 5 minutes a week.
The simplicity has allowed us to offload some virtual environment monitoring to a junior associate.
Initial deployment took some time because we couldn't get licensing figured out, but it has been smooth sailing since then.
