Ingeniux CMS vs. Zoomin

This tool is dextrous in managing content and it is a profoundly specialized tool for the management of websites, portals and also assists in the delivery of the content and most amazingly on the time. At a reasonable price, we are enjoying many features. A few of its features need to be improved like customization and templates it provides for the mobile.

Incentivized

Zoomin is best suited for an organization that uses DITA or other forms of structured authoring in at least one department. The structure provided by DITA will lay the foundation for all other types of content that are imported into Zoomin.

• The taxonomy that drives the search and filter is very easy to configure in the CMS.
• The Word Output feature allows us to generate Word files of content on the fly. We love this!
• The CMS allows for easy set up with Google Analytics.

• The biggest advantage to using Zoomin is the care and loyalty of their people. No matter what occurred throughout the process, they were with us 100%.
• The Zoomin product is one of the few DITA compatible products I've seen that presents a current and professional interface.
• Zoomin's roadmap is impressive and I've actually seen first-hand that they really do make good on items on their roadmap!

• Everything you will need for your website will likely need to be built from scratch. There are little to no out-of-the-box modules that come with the CMS.
• There is a total absence of a user community for Ingeniux, so obtaining support from anyone other than Ingeniux themselves is non-existent.
• Ingeniux is getting better at this but the documentation of their product and feature set is somewhat limited, and generally only available through in-person training sessions, which can be costly.

Incentivized

• Zoomin's SalesForce integration is a must finish. It's almost there, but they haven't been able to get Salesforce to certify it.

Again, this is my point of view and I speak on behalf of me the developer and not on behalf of my organization.

Friendly, knowledgeable, willing to teach. Their satisfaction is reached when I get my problem solved.

Incentivized

IGX has came a long way and is going even further. Once they integrate more self-support for developers, integrate with other languages and provide more detailed specific training, they will stack up to the leaders, Drupal and Joomla. IGX is on their way, I know product integrity is their main focus and as long as they keep that notion, their success will continue

• It has been liked really well by the customers and our inhouse CMS development team could do with lesser head count because of the tool's self driven features.
• Taxonomy features are not that robust and thus could be made more rich for users looking to categorize their content.

Incentivized

• Our new Zoomin based interface increased traffic to our doc site by 600%.
• The new Zoomin based site decreased traffic to the support portal by 10-20% for all segments of the business.
• Customer comments provided positive results as customers started to see we were making much needed improvement.