InMotion Hosting vs. Namecheap

For VPS hosting, they're the only host I use or would recommend. They have a budget friendly approach and the resources advertised are accurate. I was disappointed (and unfortunately surprised) to see the I/O limitations of 1MB/s imposed on their shared reseller hosting. It's not advertised but really does cripple shared reseller hosting as nearly any activity on the site immediately starts affecting performance.

Incentivized

Namecheap is well suited for anyone wanting to register a new domain. Their prices are extremely hard to beat and the renewal costs are also acceptable. They make the search easy so it's the best place if you aren't sure which domain name you want yet. I cannot think of any scenarios where it would be a bad idea to use Namecheap. You can't beat the free whois privacy.

Incentivized

• Customer Support is one reason I use InMotion Hosting.
• When I call InMotion I get someone I can talk to, and not a support person reading off a screen.

• Domain search: When you search for a domain you'd like to register, they provide a list of alternative options using other top level domains (TLDs)
• Domain management: Managing domains in Namecheap is nice and simple. Plus, if you need to transfer ownership of a domain to another Namecheap user, the process is quite easy.
• Domain sales: Namecheap always has some great domain sales/promotions going on. Need to pick up a domain for 88 cents? Check Namecheap.
• Account security: They offer two factor authentication vie their Namecheap app. With that app, you're able to approve or deny login attempts. In my estimation, this is both easier and more secure than having a two factor auth security code emailed or sent to you phone.
• Support: Their live chat support is a great option for getting in touch and solving any issues you might be having.
• Hosting: They have some great low cost hosting options.

Incentivized

• In my opinion, UI/UX
• In my experience, being decent
• In my experience, removing bugs
• In my experience, not saying anything to get the sale
• In my experience, realizing your customer support team IS your sales team

Incentivized

• Hosting isn't brilliant, as there are other options available which do a better job from a security stand point.
• Would be great if the discounts were bigger for bulk purchases for longer renewals
• The layout/dashboard could be simpler to move around - not easy to find somethings

Incentivized

Personally I find it really easy to use and getting everything set-up and sorted is no problem at all, from initial account set-up and purchasing to the technical aspects required

Incentivized

Their team was always responsive, helpful and eager to support us whenever we needed their help. Additionally, they followed up each time they supported us to see if the applied fixes to our problems satisfactorily resolved our issues. In all, their support was top notch.

Incentivized

We very rarely have to reach out to customer support because the service is so quick, easy and intuitive to use. But when we have had to use it, the customer service was quick, reliable, answered our questions and addressed our problems without too much back and forth, and was native English speaking.

Incentivized

As part of my search for a solid re-seller friendly hosting company, I also seriously considered Siteground. Inmotion Hosting provided a better pricing model, so I went with Inmotion. In the following years, I came across Cloud Access through Joomla's launch program. Their website management tool was awesome, and I recommend individual Joomla users check them out if they want to launch with this awesome CMS. I've yet to experience their customer service, so I'm not sure how it fares.

Incentivized

Namecheap is the best. Best price. Best service. Best UI. Best documentation. Best customer services. What impresses me the most about Namecheap is that they are there to do one thing really well. And they do it excellently. Unless something drastically changes, I will be a Namecheap customer for life. I can’t think of anything that any other company could offer me that would convince me to change. Other domain registrars are horrible to use, and it feels like you’re going to be taken advantage of the entire time. Namecheap is like the “Take 5 Oil Change” or “Five Guys Burgers and Fries” of domain registrars. They do one thing INCREDIBLY well. They are fast, affordable, friendly, easy to use, and they legitimately make the experience fun.

Incentivized

• They've provided me with a reliable hosting infrastructure for myself and clients.
• They deliver support for things beyond my ability.
• They've made it easy to provide hosting, access client websites, and make Joomla website design easy.

Incentivized

• Keeping all our domains all in one account is easy to manage.
• Picking and choosing which services to renew makes it effortless to manage and saves time and potential future headaches.
• Having free WhoIs privacy protection saves us from endless spam calls and emails, and also helps keep domain purchases private.

Incentivized