InMotion Hosting vs. Network Solutions

For VPS hosting, they're the only host I use or would recommend. They have a budget friendly approach and the resources advertised are accurate. I was disappointed (and unfortunately surprised) to see the I/O limitations of 1MB/s imposed on their shared reseller hosting. It's not advertised but really does cripple shared reseller hosting as nearly any activity on the site immediately starts affecting performance.

Incentivized

If you know what you are doing with free open source website building applications and need no help, Network Solutions is a good place to look. If you have an Etsy shop or SmugMug account and you want to have a domain name that points to those locations, Network Solutions Web Forwarding is a cost effective easy solution. If you need email for your domain name that is reliable, Network Solutions has a solid product

Incentivized

• Customer Support is one reason I use InMotion Hosting.
• When I call InMotion I get someone I can talk to, and not a support person reading off a screen.

• Network solutions supports TXT, MX, and CNAME records.
• DNS changes propagate fairly quickly.
• Network Solutions has a web management portal for maintenance of your account.

Incentivized

• In my opinion, UI/UX
• In my experience, being decent
• In my experience, removing bugs
• In my experience, not saying anything to get the sale
• In my experience, realizing your customer support team IS your sales team

Incentivized

• From experience, they respond when they say they will - they say "24-48" hours but problems take weeks to resolve
• I believe they don't put service reps in the position of lying to your customers - give them access to accurate information
• Give access to senior level support instead of just having text service reps that don't have access to information or ability to actually fix anything.

The backend for managing your domain is very easy to work thru once you learn where everything is and what it is for if you want to do it yourself. The company has toll free phone support 24/7 that can also make changes for you if you are away from your desktop or have an emergency situation where you can't make the change yourself. This is peace of mind knowing that there is help out there should you need it. You don't have to learn the backend if you want to have the Network Solutions customer support team help you. They are secure and won't make changes for anyone who calls, they authenticate you for your protection every time

Incentivized

Their team was always responsive, helpful and eager to support us whenever we needed their help. Additionally, they followed up each time they supported us to see if the applied fixes to our problems satisfactorily resolved our issues. In all, their support was top notch.

Incentivized

For the most part I've had excellent interactions with the customer support team I've dealt with at Network Solutions. When I've needed help with something like Wordpress, it hasn't always worked out so well but you can pay their techs for 1 on 1 help with these offerings, you just won't have the support for free. I've often been talked to on upsells for services that I particularly didn't need and found the offers to be annoying when the agents kept pushing me on an upsell instead of addressing my issue. It's hit or miss on that, perhaps it depends on the department you speak with.

Incentivized

As part of my search for a solid re-seller friendly hosting company, I also seriously considered Siteground. Inmotion Hosting provided a better pricing model, so I went with Inmotion. In the following years, I came across Cloud Access through Joomla's launch program. Their website management tool was awesome, and I recommend individual Joomla users check them out if they want to launch with this awesome CMS. I've yet to experience their customer service, so I'm not sure how it fares.

Incentivized

Network Solutions is on the higher side if not the top of normal domain registration costs while being at or near the bottom in terms of features and general experience using their management console. If you want to pay more and be spammed with ads every time you log in, be my guest, but there are plenty of better options. There are tons of registrars out there, but this is one of the many that I would not consider using again. Unfortunately, we often still have to deal with them when a client has an existing domain registered through Network Solutions, so we still often have to suffer through their consistently awful transfer process.

Incentivized

• They've provided me with a reliable hosting infrastructure for myself and clients.
• They deliver support for things beyond my ability.
• They've made it easy to provide hosting, access client websites, and make Joomla website design easy.

Incentivized

• Renewing an SSL certificate should have been a simple process after I submitted the CSR, but Network solutions wasted multiple weeks of my time to complete this.
• We currently have an issue with our hosted webpage, we cannot get the page to support multiple aliases utilizing Network Solutions.
• Any A, MX, TXT, or CNAME record updates do tend to propagate fast than any other DNS registrar I have worked with.

Incentivized