Inside Sales Box (discontinued) vs. Sugar Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Inside Sales Box (discontinued)
Score 7.3 out of 10
N/A
InsideSalesBox was a sales acceleration tool from Ameyo, with features for sales email tracking, one-click dialing, and lead management. It is no longer available.N/A
Sugar Connect
Score 6.0 out of 10
Small Businesses (1-50 employees)
SugarCRM’s Sugar Connect (formerly Collabspot) is a sales email tracking tool specifically targeting Gmail’s integration with SugarCRM. Sugar Connect offers email syncing, archiving, and tracking to help sales reps track and manage customer data. It also provides some automation within the interactions between Gmail and SugarCRM, and sales reporting and analytics on prospects’ interactions with emails. The platform can also track prospects’ social media activity data.N/A
Pricing
Inside Sales Box (discontinued)Sugar Connect
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Inside Sales Box (discontinued)Sugar Connect
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsFree Trial for 14 Days. No credit card required
More Pricing Information
Community Pulse
Inside Sales Box (discontinued)Sugar Connect
Best Alternatives
Inside Sales Box (discontinued)Sugar Connect
Small Businesses
Salesflare
Salesflare
Score 6.0 out of 10
Salesflare
Salesflare
Score 6.0 out of 10
Medium-sized Companies
Mailtrack
Mailtrack
Score 9.5 out of 10
Mailtrack
Mailtrack
Score 9.5 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 6.2 out of 10
Groove, a Clari company
Groove, a Clari company
Score 6.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Inside Sales Box (discontinued)Sugar Connect
Likelihood to Recommend
7.3
(2 ratings)
7.0
(2 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Inside Sales Box (discontinued)Sugar Connect
Likelihood to Recommend
Discontinued Products
Inside Sales Box is great for call centers and places that require the call records to be related to the accounts. It would be less needed in situations in which calls are not an essential part. Inbound call records would be much better if they attached to the Salesforce records like outbound calls.
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SugarCRM
It is a fantastic and very useful application. It has many customization options, but it does not have the power that a giant company requires.
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Pros
Discontinued Products
  • Its interface is friendly one.
  • Convenient to use.
  • Professional software.
  • Less time taking.
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SugarCRM
  • Makes saving emails in SugarCRM really easy
  • Flexible as to which types of records you can save to
  • Accurate reporting on opens and clicks
  • Easily add new records to SugarCRM from Gmail inbox
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Cons
Discontinued Products
  • Inbound calls need to be found to get on proper record.
  • Inbound calls can erase notes on the last call if not saved.
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SugarCRM
  • The payment plan that Collabspot provides does not have many advantages over the free plan.
  • The scores do not reflect the true assessment towards clients and candidates.
  • Mail templates have an outdated design.
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Support Rating
Discontinued Products
Our staff always has fast responses to any issues.
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SugarCRM
No answers on this topic
Alternatives Considered
Discontinued Products
I selected this because already it has market place where professional people are there who make it easy for workers of different companies to interact with each other regarding their sales. It is quite good for professionals to talk with others in the same field and make easy your work.
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SugarCRM
Very similar. Two different layouts for two totally different systems. Collabspot/Sugar is my primary system, but when I was an SDR, I used HubSpot for prospecting primarily because of email automation. Now that I'm a Territory Manager, I don't use HubSpot much anymore as my time is filled up with partners and clients--I do less "hunting" these days than I did as an SDR. Our company uses SugarCRM and Collabspot is integrated so I use Collabspot almost exclusively now. Right tool for the right job, I guess.
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Return on Investment
Discontinued Products
  • It's increasing our sales.
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SugarCRM
  • The staff that enters is of guaranteed quality.
  • Customers can respond to our requests quickly.
  • The staff of the administration is much more committed to their work.
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ScreenShots

Sugar Connect Screenshots

Screenshot of Salesforce in Gmail SidebarScreenshot of Sugar CRM in Gmail SidebarScreenshot of Email TemplatesScreenshot of Sales Reporting and AnalyticsScreenshot of Email Reminders