TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Insightly

    Score7.4 out of 10
    N/AInsightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.

    $348

    per year per user

    Vtiger

    Score8.2 out of 10
    N/AVtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.

    $28

    per month per user

    Pricing
    InsightlyVtiger
    Editions & Modules
    Plus
    $29
    per month (billed annually) per user
    Professional
    $49
    per month (billed annually) per user
    Enterprise
    $99
    per month (billed annually) per user
    One Professional - Single App
    $28
    per month per user
    One Professional - Standard
    $42
    per month per user
    One Enterprise - Single App
    $42
    per month per user
    One Enterprise - Standard
    $58
    per month per user
    Offerings
    Pricing Offerings
    InsightlyVtiger
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$10 / user / month
    Additional Details—Discounts are provided for both annual subscriptions, and for high volume users.
    More Pricing Information
    Community Pulse
    InsightlyVtiger
    Considered Both Products
    Unbounce
    Chose Insightly
    Insightly is more comprehensive than the others except for maybe for Vtiger. Price/quality relation is better in Insightly. The learning curve is lower with Insightly.
    Incentivized
    Chose Insightly
    Insightly and Trello are the two systems we use in our business, and this works well. Much better than Vtiger.
    Incentivized
    Chose Insightly
    I wasn't involved in the selection of which CRM my client chose. Insightly was already implemented when I started working with my client.
    Incentivized
    Vtiger
    Chose Vtiger
    VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    InsightlyVtiger
    Sales Force Automation
    Comparison of Sales Force Automation features of Insightly and Vtiger
    Feature
    Insightly
    7.3
    400 Ratings
    Vtiger
    10.0
    8 Ratings
    Customer data management / contact management8.6383 Ratings10.08 Ratings
    Workflow management6.6351 Ratings10.08 Ratings
    Territory management6.874 Ratings00 Ratings
    Opportunity management8.7349 Ratings10.08 Ratings
    Integration with email client (e.g., Outlook or Gmail)6.7357 Ratings10.08 Ratings
    Contract management6.521 Ratings10.06 Ratings
    Quote & order management8.364 Ratings10.06 Ratings
    Interaction tracking5.8312 Ratings10.06 Ratings
    Channel / partner relationship management7.724 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Insightly and Vtiger
    Feature
    Insightly
    7.1
    13 Ratings
    Vtiger
    9.5
    6 Ratings
    Case management7.011 Ratings10.06 Ratings
    Call center management7.28 Ratings00 Ratings
    Help desk management7.19 Ratings9.06 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Insightly and Vtiger
    Feature
    Insightly
    4.9
    312 Ratings
    Vtiger
    10.0
    6 Ratings
    Lead management5.3298 Ratings10.06 Ratings
    Email marketing4.4245 Ratings10.06 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Insightly and Vtiger
    Feature
    Insightly
    6.2
    385 Ratings
    Vtiger
    10.0
    8 Ratings
    Task management6.3374 Ratings10.06 Ratings
    Billing and invoicing management6.039 Ratings10.07 Ratings
    Reporting6.4321 Ratings10.07 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Insightly and Vtiger
    Feature
    Insightly
    7.5
    343 Ratings
    Vtiger
    9.7
    7 Ratings
    Forecasting7.092 Ratings10.06 Ratings
    Pipeline visualization8.0321 Ratings10.06 Ratings
    Customizable reports7.5307 Ratings9.07 Ratings
    Customization
    Comparison of Customization features of Insightly and Vtiger
    Feature
    Insightly
    6.2
    345 Ratings
    Vtiger
    9.3
    8 Ratings
    Custom fields6.4344 Ratings9.08 Ratings
    Custom objects6.1105 Ratings10.07 Ratings
    Scripting environment6.86 Ratings00 Ratings
    API for custom integration5.5178 Ratings9.06 Ratings
    Security
    Comparison of Security features of Insightly and Vtiger
    Feature
    Insightly
    8.0
    295 Ratings
    Vtiger
    9.0
    8 Ratings
    Single sign-on capability7.8262 Ratings00 Ratings
    Role-based user permissions8.2197 Ratings9.08 Ratings
    Social CRM
    Comparison of Social CRM features of Insightly and Vtiger
    Feature
    Insightly
    7.4
    90 Ratings
    Vtiger
    10.0
    5 Ratings
    Social data6.825 Ratings00 Ratings
    Social engagement8.078 Ratings10.05 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Insightly and Vtiger
    Feature
    Insightly
    6.0
    146 Ratings
    Vtiger
    -
    Ratings
    Marketing automation6.9146 Ratings00 Ratings
    Compensation management5.14 Ratings00 Ratings
    Platform
    Comparison of Platform features of Insightly and Vtiger
    Feature
    Insightly
    4.7
    310 Ratings
    Vtiger
    5.0
    5 Ratings
    Mobile access4.7310 Ratings5.05 Ratings
    User Ratings
    InsightlyVtiger
    Likelihood to Recommend
    7.1
    (420 ratings)
    10.0
    (8 ratings)
    Likelihood to Renew
    9.2
    (33 ratings)
    -
    (0 ratings)
    Usability
    7.4
    (156 ratings)
    10.0
    (1 ratings)
    Availability
    9.0
    (6 ratings)
    -
    (0 ratings)
    Performance
    7.9
    (25 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (34 ratings)
    10.0
    (2 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (8 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (26 ratings)
    -
    (0 ratings)
    Configurability
    9.9
    (18 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (9 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.8
    (3 ratings)
    -
    (0 ratings)