Inspired eLearning, headquartered in San Antonio, offers enterprise educational products to transform corporate culture, nurture and enhance workforce skills, and deliver maximum ROI for the corporate education budget. They offer turn-key Security Awareness and Compliance programs that include fully customizable off-the-shelf Cyber Security and Compliance training, PhishProof phishing assessment software, custom courseware design and development, content integration, and a fully hosted web-based…
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Mimecast Engage Awareness Training
Score 7.7 out of 10
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Mimecast Awareness Training equips security teams to identify and reduce human-driven risk across their entire organization. The security awareness and human risk management solution works to continuously inspire awareness, transform behavior, and reduce the likelihood of security incidents caused by human error.
We did not evaluate other products; we have only used internal employee training and self-published material in the past. This is our pilot experience with using a partner to provide training to our users. We chose Inspired eLearning based on their reputation, pricing and …
Mimecast's content is much higher quality. KnowBe4's sales tactics are much more pushy. Customer service has been better with Mimecast in general, though Mimecast's UX/UI is a lot more confusing a less user-friendly to navigate than KnowBe4. It is difficult to group individuals …
We selected Mimecast Awareness Training mainly for the humorous awareness training videos. The non-humorous videos on other platforms got much fewer views and penetration with our staff.
Highly engaging, short and sharp and relevant. Other solutions we found to be nonengaging and not suitable for Australian audiences. The training was to long in length and employees would often just avoid the training all together. Mimecast is the exact opposite of this, no …
I would simply say Mimecast Engage is less robust than KnowBe4. Mimecast Engage is more user friendly and simpler to use but KnowBe4 has more functionality and content.
Inspired eLearning is most suited in the Human Resources / Corporate compliance training arena. Workplace Harassment, Code of Conduct and HIPPA offerings are spot offered are professionally produced and work seamlessly in the LMS. Previously, Inspired eLearning offered professional development course work but the reimbursement aspect within Constellation West was cumbersome and we move away from using them as a source for this kind of training. Additionally the coursework seemed to be a bit dated.
For regular user level training this is very effective, but for more "high roller" type users this can be a bit of a generic approach that doesn't go down as well or is engaging.
Numbering and Naming of modules can be improved. I have often released modules in the wrong order.
Email summary reports could be improved.
The mobile app is wonderful, however, we use SSO to provide the iLMS to our users so they cannot access the mobile app which is only via user name and password. We'd love to be able to offer both the SSO app pathway and the mobile app!
I’ve parked the slider at a solid 10 because the platform keeps proving its worth every quarter. Staff phishing‑click rates have plunged from double digits to low single digits, our audit team finally stopped chasing overdue modules, and—bonus—engagement surveys show people actually enjoy the bite‑sized, comedic flavoured content. The built‑in reporting lets me walk straight into the boardroom with clean metrics. Minimal admin, measurable behaviour change, and zero eye‑rolls from end‑users—hard to ask for more.
I pegged usability at a full‑blown 10 because even my least tech‑savvy colleagues—think “still double‑clicks web links” level—navigate the portal without ringing the help‑desk. Single‑sign‑on drops them straight into the next module, the interface looks like Netflix for cyber nerds, and the progress bar shouts “two minutes left” instead of burying them in menus. On the admin side, I spin up campaigns in three clicks, clone content on the fly, and the drag‑and‑drop scheduling means I can rejig a whole quarter’s plan during the time it takes the kettle to boil. Zero training manuals, zero grumbles, zero excuses—just smooth sailing from login to completion.
Its the best, hands down. Great, easy to use and on point content that injects some humour into the training makes it relevent whilst staying engaging. We have seen our engagement scores almost double since using Mimecast, with completion rates across the buisness above 90% compared to previous scores on less than 50%.
The product is quick and responsive. Emails alert the staff of new training content and provides a direct link to the training video. They watch, learn and than answer a brief question to test their knowledge. This feeds into the users risk profile in which additional training can be automatically applied based on a risk scores.
I have always received really good level of support from the folks at Inspired. Both from a customer service perspective, sales/ account review and a technical issue assistance. Every person I have interfaced with were professional and courteous
We have had a couple of instances where we needed to contact customer support for our minecast cyber awareness training. The team were great and easy to deal with. The problem in itself was minor, and turned out to be our issues and understanding setup, however the mimecase team walked us through the issue and it was resolved exceptionally quick.
I gave implementation a rock‑solid 10 because, frankly, it was smoother than a servo sausage roll at 2 a.m. SSO clicked in on the first try, directory sync hoovered up all the user data without mangling job titles, and change comms went out on time—no “surprise training” backlash. Key insight: involve your internal comms or HR crew from day zero so the launch emails feel like a friendly nudge, not a phishing attempt. We also ran a pilot with our most cynical techs; their nit‑picks helped us tweak permissions before unleashing it on the masses. Finally, schedule the baseline phishing test after staff receive the kickoff memo—sounds obvious, but it spares you the angry “gotcha” emails and makes the resulting metrics actually meaningful.
We did not evaluate other products; we have only used internal employee training and self-published material in the past. This is our pilot experience with using a partner to provide training to our users. We chose Inspired eLearning based on their reputation, pricing and their willingness to work with us to deploy solutions based on our project release time frame
We selected Mimecast Awareness Training mainly for the humorous awareness training videos. The non-humorous videos on other platforms got much fewer views and penetration with our staff.
Mimecast Awareness Training is so easy to use, a child could set it up. One of the major benefits of the platform is its ability to easily prepare a years worth of content. As new users enter the organisation, its integration with Microsoft makes it easy to onboard the user and have then catch up on training.
Our users are increasingly identifying and reporting phishing rather than engaging
Our users are applying situational security in the physical workplace
Our users are reporting events where they do fall victim to a malicious link so we can proactively respond.
We are able to achieve security milestones through improved password policies and 2-factor authentication because our users are aware, informed and ready for policy changes
