Intapp Time vs. 8am™ MyCase

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Intapp Time
Score 7.9 out of 10
N/A
Intapp in Palo Alto offers Intapp Time, a legal billing application focusing on managing alternate fee structures and rich information for analysis and optimization.N/A
8am™ MyCase
Score 8.2 out of 10
N/A
8am MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The product aims to help users spend less time managing their firm and more time practicing law. MyCase can be accessed from any device or computer so users can manage documents and…
$49
per month per user
Pricing
Intapp Time8am™ MyCase
Editions & Modules
No answers on this topic
Basic
$49
per month per user
Pro
$99
per month per user
Advanced
$119
per month per user
Offerings
Pricing Offerings
Intapp Time8am™ MyCase
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
Intapp Time8am™ MyCase
Considered Both Products
Intapp Time
Chose Intapp Time
We also looked at the timekeeping software that is a part of our accounting system which is fully integrated into that product. IntApp time provides a better user interface while providing all the integration necessary for our accounting system to capture all the essential …
Chose Intapp Time
There are three competitors to Intapp Time that I know of, and have looked at, but it's been years. Those competitors are Element55, Aderant Found Time and Smart Time. Every time I compared any of those products to the current version of Intapp Time then Intapp Time came out on …
8am™ MyCase
Chose 8am™ MyCase
8am MyCase stands head and shoulders above PracticePanther and probably on par with Tabs3. At the time we used Tabs3, it did not have a client portal feature and was just beginning to venture into the cloud. As such, while it had many good features, its cost and lack of …
Chose 8am™ MyCase
LawPay is how I started my journey. It has been an excellent payment processor for my practice. CosmoLex is the platform I used previously - it just wasn't as robust as MyCase. I've worked in Clio environments with co-counsel on several projects. I think MyCase to Clio is a …
Chose 8am™ MyCase
Carpe Diem was used at larger firms and it may have been the settings, but it was much harder to use.

Clio was fine, but I love the partnership that MyCase has with LawPay
Chose 8am™ MyCase
MyCase helps alongside the other products that we use.
Chose 8am™ MyCase
MyCase has higher processing fees. I would not have selected MyCase had I known about the hidden fees.
Chose 8am™ MyCase
Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire …
Chose 8am™ MyCase
Clio was really hard to set up (even adding clients) back in 2013. It was also way more expensive than MyCase. I've also looked into Lawcus, Practice Panther, and a few others. I decided to stay with MyCase because they add new features all the time, and it's a local company.
Chose 8am™ MyCase
I prefer MyCase over the alternative practice management services out there simply because it's easy to use and straightforward. The user interface is clean and intuitive. Practice Panther comes close in that regard but still feels clunky and out dated. It makes me feel like …
Best Alternatives
Intapp Time8am™ MyCase
Small Businesses
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Score 9.1 out of 10

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Medium-sized Companies
TimeClock Plus
TimeClock Plus
Score 9.5 out of 10

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Enterprises
Zoho People
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Score 8.4 out of 10

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User Ratings
Intapp Time8am™ MyCase
Likelihood to Recommend
7.3
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
7.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
Configurability
-
(0 ratings)
1.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Intapp Time8am™ MyCase
Likelihood to Recommend
IntApp time is well-suited for capturing time and automating that capture in some instances. It does not provide a wealth of information regarding the time it captures. For example, auto-detecting client/matter numbers based on past time entries. As mentioned, the timer functions of the product are well thought out, easy to use and popular among our timekeepers.
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It is great for taking credit card payments, managing calendars, sharing and accepting document uploads and maintaining digital files. The app is better than nothing, however is vastly inferior to the web version. The time entries should show on the first screen whether they are marked as billable or non-billable without having to enter each specific time entry
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Pros
  • It captures activity on your PC -- e.g. reading an e-mail, editing a document. It can be customized to track other activities -- e.g. if you use a particular PDF tool, or use a particular web site for legal research.
  • It captures phone activity.
  • It captures calendar appointments.
  • It is really low maintenance, and seems to have a very light footprint on the client.
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  • Securely transfer documents to and from clients and opposing counsel
  • text messaging with clients and other contacts
  • Managing our office calendar with color coding for different office personnel
  • Taking and adding our credit card payments
  • Maintaing our digital files in the cloud allowing us to access them from anywhere at anytime
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Cons
  • Updating the product can be difficult due to IntApp's update methodology.
  • There is no artificial intelligence capability in the product to assist timekeepers in entering time.
  • Installation and testing of the product are complicated.
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  • Time Entries should show as billable and non-billable without the need to open each time entry to see if it is billable or not
  • The app should allow searching for text messages just as the web version does
  • The app should allow searching for files just as the web version does
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Likelihood to Renew
No answers on this topic
I don't personally handle whether or not we renew our subscriptions to platforms but it's very integral to our work so I doubt we'd get rid of it
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Usability
No answers on this topic
It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
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Support Rating
No answers on this topic
Years ago, they were very supportive. They tend to address issues, but they aren't very communicative when dealing with feedback. They just add new features suddenly. There aren't many issues with our platform, so we don't have many questions now, but years ago, we did have some issues that needed to be addressed and then they were much more responsive.
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Online Training
No answers on this topic
We love the program.
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Implementation Rating
No answers on this topic
None. This thing is a no brainer for a small law firm.
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Alternatives Considered
There are three competitors to Intapp Time that I know of, and have looked at, but it's been years. Those competitors are Element55, Aderant Found Time and Smart Time. Every time I compared any of those products to the current version of Intapp Time then Intapp Time came out on top. Element 55 seemed have a bit of a clunky interface when I last looked. Aderant Found Time seemed like a limited success at copying Intapp Time; the software itself seemed a little burdensome, both on the client and the back end.
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Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire cloud-based legal CRM program. At the time its best competitive feature was that the program was entirely cloud-based and that online retrieval of documents and client contact information was easily retrievable. The best contribution of these features is not just improving team collaboration, but improving efficient communication with clients by allowing them online access to their case file and secure communication with the client portal. Our Intake staff uses Clio Grow as a CMS (Contact Management System) despite some intake features being added my MyCase in the past year. Clio Grow has a Kanban board interface to manage incoming leads and improve intake team collaboration. MyCase's intake feature is new and less robust and intuitive to use compared to Clio Grow (formerly Lexicata). From the beginning, G Suite has always been an integral tool for email and calendar management. MyCase offers email and calendar support but G Suite is easiest to use on multiple platforms and hardware devices compared to MyCase.
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Return on Investment
  • Saves valuable time that would otherwise be spent translating handwritten timekeeping notes into a database
  • Allows my secretary to easily view my time and make corrections if necessary
  • Saves our clients money by cutting down on unnecessary time spent tracking billables
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  • Organization: I know where to go for my case details
  • Efficiency: I just leave a window open on one screen logged into mycase and I can instantly modify/update matter details
  • Billing: integrated credit card payments/invoice updating is nice. Invoicing is a lot easier than prior platforms I used given you can email the invoice out directly from the platform, and see when it has been viewed.
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ScreenShots

8am™ MyCase Screenshots

Screenshot of the main dashboardScreenshot of a case overviewScreenshot of trust accountingScreenshot of the billing dashboardScreenshot of time and expense reporting