Inteliquent vs. Ruby Virtual Receptionist Services

Inteliquent

Ruby Virtual Receptionist Services

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Inteliquent	Score 8.0 out of 10	N/A	Inteliquent, a Sinch company, supports communication service providers and enterprises with their communications platform, presented as a redundant, geo-diverse, carrier-grade tier 1 network. For service providers, Inteliquent provides local phone numbers in the United States boasting over 12,800 on-net rate centers and 300 billion minutes of traffic on the network annually.	N/A
Ruby	Score 10.0 out of 10	N/A	Ruby, or Ruby Receptionists headquartered in Portland, boasts supporting more than 10,000 businesses with live virtual receptionists and 24/7 available chat services. Users set their preferences to have Ruby answer the phone part-time, full-time, or after hours, and Ruby deploys personalized company greetings to custom call handling instructions.	$129 monthly

Pricing

Inteliquent

Ruby Virtual Receptionist Services

Editions & Modules

No answers on this topic

Chat Ruby 10: $129
monthly
Chat Ruby 30: $299
monthly
Call Ruby 100: $319
monthly
Chat Ruby 50: $469
monthly
Call Ruby 200: $599
monthly
Call Ruby 350: $999
monthly
Call Ruby 500: $1,399
monthly

Offerings

Pricing Offerings
Inteliquent	Ruby
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

—

Bundled Chat Ruby 10 Your Call Ruby Plan + Up to 10 Chats for $99 Bundled Chat Ruby 30 Your Call Ruby Plan + Up to 30 Chats for $249 Bundled Chat Ruby 50 Your Call Ruby Plan + Up to 50 Chats for $399

More Pricing Information

Community Pulse
	Inteliquent	Ruby Virtual Receptionist Services
Considered Both Products	Inteliquent No answer on this topic	Ruby RJ Reyes Julliana Partner and Attorney Chose Ruby We switched over from Answer First to Ruby Receptionist because we wanted a more full-service answering service. We wanted to be able to call out using our business number as well as text in and out. We also really liked the "call-out request" feature as it freed up our time … Incentivized Helpful?

Best Alternatives
	Inteliquent	Ruby Virtual Receptionist Services
Small Businesses	Smith.ai Score 9.0 out of 10	Smith.ai Score 9.0 out of 10
Medium-sized Companies	No answers on this topic	No answers on this topic
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Inteliquent	Ruby Virtual Receptionist Services
Likelihood to Recommend	- (0 ratings)	5.0 (0 ratings)

User Testimonials
	Inteliquent	Ruby Virtual Receptionist Services
Likelihood to Recommend	No answers on this topic	Ruby Virtual Receptionist Services is well suited for a business that needs call screening and message-taking services. The service is expensive but if the user is willing to put a lot of time and effort into planning and scriptwriting, as well as call handling instructions, it may work well. Also, if there is not much information that must be captured by the receptionist, I feel this may be a better fit. Incentivized JR Julliana Reyes Partner and Attorney Read full review
Pros	No answers on this topic	Call-out request "personal assistant services." Ruby Receptionist app. Incentivized JR Julliana Reyes Partner and Attorney Read full review
Cons	No answers on this topic	Clarity in billing. Shortened hold times. Less transfer time from call to receptionist (between English and Spanish). Better training of receptionists to prevent certain things from being said to clients - decreases client confidence. Incentivized JR Julliana Reyes Partner and Attorney Read full review
Alternatives Considered	No answers on this topic	We switched over from Answer First to Ruby Receptionist because we wanted a more full-service answering service. We wanted to be able to call out using our business number as well as text in and out. We also really liked the "call-out request" feature as it freed up our time and allowed Ruby to handle minor client communications, etc. Incentivized JR Julliana Reyes Partner and Attorney Read full review
Return on Investment	No answers on this topic	Increased efficiency. NEGATIVE ROI. Incentivized JR Julliana Reyes Partner and Attorney Read full review
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