Intellect QMS vs. Qualio

The QMS is well suited for standardizing the steps that go along with a process. The workflows and activity ownership makes it very easy to make sure that processes are completed according to the way the workflow is displayed. It becomes very simple to track down the stage at which a process is at. Processes are done in a linear orderly manner.

Incentivized

I think that Qualio can work for some organizations, but not all. I dont think it is well-suited for a pharmaceutical or medical device company, but this could work for a company that doesnt require FDA oversight, computer system compliance, audit trails, etc. Perhaps this would be useful at an organization where only storage and receipt of documents is tracked, but not necessarily to the level of detail that is expected in the industry

• The applications are linked to each other so that activities can be shared, collaborated and escalated in one platform.
• Applications are sufficient "out of the box" but can be configured easily with its intuitive Design tools.
• Users can go to their personal dashboard to stay on top of their tasks across multiple applications and monitor status of activities in progress.
• The workflow-based applications keep activities moving forward efficiently but following standard processes.

Incentivized

• Is flexible enough to customize for use for different types of medical devices, enabling us to integrate it into our processes and support our quality automation initiatives.
• Supports a distributed/remote workforce by enabling electronic record-keeping and signatures.
• Generally supportive of the quality system regulations we are subject to.

Incentivized

• Although the configuration is a "no code" approach, there is a learning curve to effecting design changes.
• The user guide documentation provided is OK for administrators but needs to be more user-friendly for general users.
• Importing "legacy" data from existing processes can be cumbersome.

Incentivized

• I would appreciate if similar documents are grouped together. For instance if engineering documents are put in one category and management document in a different category
• Qualio has links to external documents but it would be helpful if it linked the user to sections within the document also
• I would prefer that users be able to purchase licences directly without contacting a representative

Incentivized

as i already mentioned earlier.... Qualio definitely makes things run smoother, especially with keeping compliance in check and reducing errors. The setup took a bit to get everyone on board, and yeah, the costs can stack up over time. But overall, it’s been a solid tool that’s saved us time and stress, so it’s definitely worth it.

Incentivized

There is always resistance to change, but users are finding Intellect QMS to exceed their expectations as we migrate from our legacy "island" Sharepoint-based processes. Training is actually easiest to do hands-on, and users can learn quickly and then help train others. Users appreciate the personal navigation dashboard and the familiarity of the interface from one application to another. The workflow-driven applications are intuitive and make the system easy to navigate for all levels of users, although the learning curves will vary. The "Design-Test-Live" approach facilitates the implementation of configuration changes suggested by users.

Incentivized

Most features are intuitive and easy to use. My favorite thing is the customer support. If I encounter a problem or don't know how to do something, a real person gets back to me within hours with a detailed solution.

Incentivized

Two great things Qualio has for customer support. 1. They are available online and on the phone, if needed, 24/7 with very friendly and knowledgeable people. Usually, the wait is no more than 10 or 15 min, and while you wait, you can search their online help library. I used to call first, but now I've found that their online help library usually has he answers already and the instructions are clear. Usually, I learn more than I needed. So I now go there first and only call if I don't find anything in the online help library.

Incentivized

We considered other "out of the box" platforms and decided to partner with Intellect QMS because of the ease of implementation and scalability. We went through a lot of demos and preferred the Intellect QMS user interface and responsiveness of the customer support team. The cost was competitive to launch and will allow us to add users and applications as we continue to grow. Many of the customer testimonials we reviewed pointed to Intellect QMS as the best fit for our organization.

Incentivized

Qualio is more intuitive to use and more economical for a small enterprise. I was not working for the company at the time it was selected, although I have experience with several other QMS systems and found Qualio to have some unique properties, such as the configurable templates and strong search engine.

Incentivized

• Users appreciate the time and effort saved by having all of the QMS functions connected and in one place, without having to rely on emails, Sharepoint links multiple modes of communication to keep track of their activities and responsibilities.
• The no-code platform means we don't need IT support to maintain and configure the applications. One administrator was able to get the system launched and effective in just several weeks, with ongoing training and customization as users and applications are added.
• Our organization was recently certified to ISO 9001:2015. Intellect QMS helped us to navigate internal and audits confidently and effectively.

Incentivized

• The number of emails received.. end up just deleting as it is spamming my inbox.
• Benefitting from E-sign approvals.
• Keeping track of our documents in a efficient and better way.
• Amazing to use a cloud based system where everything is not on paper.

Incentivized