Intellum vs. Litmos

Intellum leads the field in reporting; something I didn't even know I really needed/wanted until we purchased this LMS. While I realize that most Learning Management Systems are designed to support online, auto-assigned content for people to complete on a device, 80% (sometimes more) of our training is delivered in person (we are a quarry company, and our learners do much better with Instructor Led Training). Sometimes it is difficult to find a workaround in Intellum that allows us the flexibility and consistency we require for managing our in-person learning needs.

Incentivized

Litmos is greatly suited for delivering courses that have a timeline or where the content needs to be consumed in its entirety, and for tracking and validating the completion of that content by users. It is well suited for microlearning and quick and effective course creation and learner testing. Litmos is less suited for creating courses where pages are linked together or for quick reference content which might be better served by a knowledge base.

Incentivized

• Intellum is a highly easy-to-use and user-friendly tool that has great functionality for all of our current cases.
• I have been using Intellum as a centralized form of learning management for all the employees.
• Intellum has been offering excellent customer service and all the questions are answered on a timely basis.

Incentivized

• Litmos is simple and straightforward for learners to use
• Litmos' look and feel are highly customizable through javascript and stylesheets
• Litmos' API is fairly easy to use and complete
• Litmos makes launching and deploying training in the field and the office easy and quick

Incentivized

• Hard to keep up with all of the new features and updates that are shared weekly.
• Do not have a current solution for the ability to build live simulation experiences.
• Reports generated can sometimes be slowed down if there are a lot of requests in the Exceed que for completion.

Incentivized

• I generally feel that any challenges I experience are due to the vast flexibility the platform has. My gut tells me that my minor issues are actually a result of certain functionality needing to be there to meet the needs of other customers, and it's not Litmos' fault that my specific workflow doesn't fit exactly into their functionality. It's a matter of me determining how I can update my workflow to fit the feature set.

Incentivized

Most of our needs are met with this platform currently and the customer service has been excellent.

Incentivized

For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.

Incentivized

The system has changed since I started using it and it has become more intuitive. As a user and admin, I find that it is fairly easy to navigate.

Incentivized

It's overall pretty straightforward to use — both for admins/creators and learners.

• Teams really give a great ability to decentralize management.
• Great content creation tools
• Integrated live sessions

A few wonky workflows persist, though:

• Reporting has some limitations (e.g., 30 day limit, ugh)
• Search is rough and we get reports that content can be difficult to find
• More granular admin/editing permissions would help

Incentivized

Not best support for technical problems.

Incentivized

Works great

Incentivized

The customer support team is always very helpful and responsive, as is our CSM who goes above and beyond to help us with issues and questions that we have

Incentivized

If I could give it a negative rating I would. Worst support from any program I have had. Everything is back and forth in the support ticket. The one time I tried to chat they could not support the question. Their support page is so full of sections and products I can never find anything I need, even with a customized home page. I was hopeful that once they left SAP support might improve but it has not. I don't even know who my account executive is. Nobody has ever reached out to me. I need someone to guide me through best practices for our company and there is nobody to do that.

Incentivized

It was a good overview of the platform, but of course it was more of a basic overview of how to use the platform. The team provided a good training, but I would of liked a better deep dive into some of the features.

Incentivized

Some of the best online training I've taken from any LMS platform. It was well put together and kept me engaged the entire time. It has a good amount of HR Compliance mixed with soft skills training that the team liked. Overall, it has a robust online suite of training that any company can use.

Incentivized

Very satisfied with the support we received from our CSM and team

Incentivized

We have done two implementations. The first wasn't completed by me, but the second was. I had to do a lot of data migration across from the first system into the new instance. This was really time-consuming, and it would have been great to have had an option for someone else to have completed this for us. Learning about the tool has also been up to us, and whilst the content was good, it was also high level and broad, and then getting into the specifics of our setup was really just left to us to complete on our own and have a go. We got there, but probably could have been faster with some additional support from a consultant.

Incentivized

Intellum is in a class of its own. With the good referrals, I got from colleagues in my industry, I was aware that certain processes would be made easier by this software, and we were right. I have seen the positives that have come from this software. It easily takes the cake over its competitors!

Incentivized

Litmos has been more robust for us in terms of reporting as well as course organization. We also have the ability to use a subsite (another instance of Litmos) for groups outside of our main organization.

Incentivized

Pretty easy to scale this LMS and can be deployed companywide in all departments for us. The team's function allows you build separate teams that can easily be assigned specific courses, so it makes it much easier to deploy

Incentivized

• Our Onboarding Team LOVES showing new clients Intellum. It has allowed for the initial setup and day-to-day use training of our software to be handled by the LMS and the team members can really focus on the tough questions and best practices.
• We have seen over 110% year-over-year growth of users on our learning center platform.

Incentivized

• Reduced learning times across the business, therefore lowering the completion payment.
• Improved business wide compliance by over 60%.
• Gave us the ability (via our LMS) to quickly gather reports on key learning requirements.
• It provided the ability to react to any potential issue by quickly sourcing and building a course after identifying a safety issue.

Incentivized