Intellum vs. Thought Industries

Intellum leads the field in reporting; something I didn't even know I really needed/wanted until we purchased this LMS. While I realize that most Learning Management Systems are designed to support online, auto-assigned content for people to complete on a device, 80% (sometimes more) of our training is delivered in person (we are a quarry company, and our learners do much better with Instructor Led Training). Sometimes it is difficult to find a workaround in Intellum that allows us the flexibility and consistency we require for managing our in-person learning needs.

Incentivized

Currently, there are a lot of good things about the platform. Thought Industries I believe can do B2B, B2C, and Internal Training really well. The Panorama allows for segmentation of users and cohorts also provides great flexibility for whatever education business you are providing. It is more modern and sleek than a good amount of traditional LMSs that are used for K-12 or Higher Ed. Mobile and the lack of Phone or Chat Support is where they can greatly improve as other improvements are made based on user feedback and prioritized accordingly.

Incentivized

• Intellum is a highly easy-to-use and user-friendly tool that has great functionality for all of our current cases.
• I have been using Intellum as a centralized form of learning management for all the employees.
• Intellum has been offering excellent customer service and all the questions are answered on a timely basis.

Incentivized

• Ecommerce: The eCommerce options on Thought Industries are far better than any other LMS. You can sell subscriptions, one-time products, and even physical products.
• Note-taking: The ability for users to take notes and journal is a key feature as a lot of our customers are teachers and they are learning the Bible and may want to go back and integrate their notes in other lessons.
• The ability to handle video and audio is exceptional, especially how the video files can be stored in Wistia.
• The panorama feature is helpful as we have many products that we white label and now, we can create courses for those customers as well.

Incentivized

• Hard to keep up with all of the new features and updates that are shared weekly.
• Do not have a current solution for the ability to build live simulation experiences.
• Reports generated can sometimes be slowed down if there are a lot of requests in the Exceed que for completion.

Incentivized

• More integrations with data warehouses and data lakes (out of the box)

Incentivized

Most of our needs are met with this platform currently and the customer service has been excellent.

Incentivized

The system has changed since I started using it and it has become more intuitive. As a user and admin, I find that it is fairly easy to navigate.

Incentivized

The customer support team is always very helpful and responsive, as is our CSM who goes above and beyond to help us with issues and questions that we have

Incentivized

Our onboarding was awesome. Attentive, responsive, knowledgeable and very helpful in us getting our initial internal portal up and running. Support is typically pretty responsive to issues as they arise, although slow to correct an issue/problem unless it effects the overall function of the system

Incentivized

Very satisfied with the support we received from our CSM and team

Incentivized

Intellum is in a class of its own. With the good referrals, I got from colleagues in my industry, I was aware that certain processes would be made easier by this software, and we were right. I have seen the positives that have come from this software. It easily takes the cake over its competitors!

Incentivized

We selected Thought Industries over these three competitors, even though Thought Industries was more expensive. Their partnership in scaling was better and their integrations were stronger.

Incentivized

• Our Onboarding Team LOVES showing new clients Intellum. It has allowed for the initial setup and day-to-day use training of our software to be handled by the LMS and the team members can really focus on the tough questions and best practices.
• We have seen over 110% year-over-year growth of users on our learning center platform.

Incentivized

• Increased employee training

Incentivized