TrustRadius: an HG Insights company

Fin by Intercom vs. Leadinfo

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fin by Intercom

    Score8.5 out of 10
    N/AFin is Intercom’s AI Agent for customer service, designed to deliver high-quality answers, even for complex queries. It works with any helpdesk, or it can be paired with Intercom’s next-generation Helpdesk to get the full Intercom Customer Service Suite.

    $0.99

    one-time fee per 1 resolution

    Leadinfo

    Score8.1 out of 10
    N/AN/A

    $29

    per month

    Pricing
    Fin by IntercomLeadinfo
    Editions & Modules
    Fin with your current helpdesk
    $0.99
    one-time fee per 1 resolution
    Copilot add-on
    $35
    per month per user
    The Early Stage program
    $65
    per month (6 support seats)
    Proactive Support Plus add-on
    $99
    per month
    Fin with Intercom’s Helpdesk
    from $39 + $0.99 per Fin resolution
    per month per seat
    Basic
    $29
    per month
    Offerings
    Pricing Offerings
    Fin by IntercomLeadinfo
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFin comes with a 90-day money-back guarantee. Here's how it works: Use Fin in at least 250 conversations within the first 90 days after trial. If you're not satisfied, you can request a refund of up to $1M. Refund requests must be submitted within 90 days of starting the subscription.
    More Pricing Information
    User Ratings
    Fin by IntercomLeadinfo
    Likelihood to Recommend
    8.3
    (321 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    10.0
    (21 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (228 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.7
    (10 ratings)
    -
    (0 ratings)
    Online Training
    7.4
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.6
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)