TrustRadius: an HG Insights company

Fin by Intercom vs. Pidgi

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fin by Intercom

    Score8.5 out of 10
    N/AFin is Intercom’s AI Agent for customer service, designed to deliver high-quality answers, even for complex queries. It works with any helpdesk, or it can be paired with Intercom’s next-generation Helpdesk to get the full Intercom Customer Service Suite.

    $0.99

    one-time fee per 1 resolution

    Pidgi

    N/AN/APidgi harnesses customer data to provide personalized lead intelligence for sales teams. Pidgi helps to make B2B sales easier by helping Sales and Marketing Teams sell more to their past users. Pidgi includes: - Access to past users - Contact monitoring for job changes - CRM integration - Real-Time data refresh - Unlimited user seats - Validated LinkedIn profiles - Contact…

    $299

    per month

    Pricing
    Fin by IntercomPidgi
    Editions & Modules
    Fin with your current helpdesk
    $0.99
    one-time fee per 1 resolution
    Copilot add-on
    $35
    per month per user
    The Early Stage program
    $65
    per month (6 support seats)
    Proactive Support Plus add-on
    $99
    per month
    Fin with Intercom’s Helpdesk
    from $39 + $0.99 per Fin resolution
    per month per seat
    Starter
    $299
    per month
    Growth
    $999
    per month
    Enterprise
    Custom
    per month
    Offerings
    Pricing Offerings
    Fin by IntercomPidgi
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFin comes with a 90-day money-back guarantee. Here's how it works: Use Fin in at least 250 conversations within the first 90 days after trial. If you're not satisfied, you can request a refund of up to $1M. Refund requests must be submitted within 90 days of starting the subscription.A credit can be used to research one title at one target account. Depending on the type of title and account being researched, Pidgi may return back more than 1 contact and their contact details. If no contacts for the given title are found, Pidgi will refund the credit.
    More Pricing Information
    User Ratings
    Fin by IntercomPidgi
    Likelihood to Recommend
    8.3
    (321 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    10.0
    (21 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (228 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.7
    (10 ratings)
    -
    (0 ratings)
    Online Training
    7.4
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.6
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)