TrustRadius: an HG Insights company

Fin by Intercom vs. SMARTe Data Platform

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fin by Intercom

    Score8.5 out of 10
    N/AFin is Intercom’s AI Agent for customer service, designed to deliver high-quality answers, even for complex queries. It works with any helpdesk, or it can be paired with Intercom’s next-generation Helpdesk to get the full Intercom Customer Service Suite.

    $0.99

    one-time fee per 1 resolution

    SMARTe Data Platform

    Score8.3 out of 10
    N/AA provider of sales and marketing data, SMARTe offers a data platform for revenue teams and professionals, boasting more than 300 companies around the world have boosted revenue growth and improved marketing ROI using the platform's capabilities and data, that include: -270+ research analysts -300+ customers -153 industries -200+ countries -91+ million job titles - 15+ years of global experienceN/A
    Pricing
    Fin by IntercomSMARTe Data Platform
    Editions & Modules
    Fin with your current helpdesk
    $0.99
    one-time fee per 1 resolution
    Copilot add-on
    $35
    per month per user
    The Early Stage program
    $65
    per month (6 support seats)
    Proactive Support Plus add-on
    $99
    per month
    Fin with Intercom’s Helpdesk
    from $39 + $0.99 per Fin resolution
    per month per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    Fin by IntercomSMARTe Data Platform
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsFin comes with a 90-day money-back guarantee. Here's how it works: Use Fin in at least 250 conversations within the first 90 days after trial. If you're not satisfied, you can request a refund of up to $1M. Refund requests must be submitted within 90 days of starting the subscription.—
    More Pricing Information
    Features
    Fin by IntercomSMARTe Data Platform
    Prospecting
    Comparison of Prospecting features of Fin by Intercom and SMARTe Data Platform
    Feature
    Fin by Intercom
    -
    Ratings
    SMARTe Data Platform
    7.6
    3 Ratings
    Advanced search00 Ratings7.93 Ratings
    Identification of new leads00 Ratings7.23 Ratings
    List quality00 Ratings7.43 Ratings
    List upload/download00 Ratings6.93 Ratings
    Ideal customer targeting00 Ratings7.43 Ratings
    Load time/data access00 Ratings8.63 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Fin by Intercom and SMARTe Data Platform
    Feature
    Fin by Intercom
    -
    Ratings
    SMARTe Data Platform
    7.8
    3 Ratings
    Contact information00 Ratings7.73 Ratings
    Company information00 Ratings7.83 Ratings
    Industry information00 Ratings7.83 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of Fin by Intercom and SMARTe Data Platform
    Feature
    Fin by Intercom
    -
    Ratings
    SMARTe Data Platform
    7.5
    3 Ratings
    Salesforce integration00 Ratings8.02 Ratings
    Company/business profiles00 Ratings7.43 Ratings
    Data hygiene00 Ratings7.53 Ratings
    Automatic data refresh00 Ratings7.31 Ratings
    Filters and segmentation00 Ratings7.32 Ratings
    User Ratings
    Fin by IntercomSMARTe Data Platform
    Likelihood to Recommend
    8.2
    (321 ratings)
    7.9
    (3 ratings)
    Likelihood to Renew
    10.0
    (21 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (228 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.7
    (10 ratings)
    -
    (0 ratings)
    Online Training
    7.4
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.6
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)