Fin by Intercom vs. WalkMe
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Fin by Intercom | Score8.5 out of 10 | N/A | Fin is Intercom’s AI Agent for customer service, designed to deliver high-quality answers, even for complex queries. It works with any helpdesk, or it can be paired with Intercom’s next-generation Helpdesk to get the full Intercom Customer Service Suite. | $0.99 one-time fee per 1 resolution |
 WalkMe | Score8 out of 10 | N/A | WalkMe is a Digital Adoption Platform (DAP) that promises to transform the user experience in "today’s overwhelming digital world." Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe offers a transparent overlay that assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies.… | N/A |
| Fin by Intercom | WalkMe | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Fin comes with a 90-day money-back guarantee. Here's how it works: Use Fin in at least 250 conversations within the first 90 days after trial. If you're not satisfied, you can request a refund of up to $1M. Refund requests must be submitted within 90 days of starting the subscription. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Fin by Intercom | WalkMe | |
|---|---|---|
| Likelihood to Recommend | 8.2 | 8.1 |
| Likelihood to Renew | 10.0 | 8.0 |
| Usability | 8.8 | 9.0 |
| Availability | 9.1 | - |
| Performance | 9.1 | - |
| Support Rating | 5.7 | 10.0 |
| Online Training | 7.4 | - |
| Implementation Rating | 6.6 | - |
| Product Scalability | 9.1 | - |