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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    InvGate Service Desk

    Score8 out of 10
    N/AThe InvGate Service Desk is the ITIL / ITSM offering from Argentinian company InvGate.N/A
    Pricing
    InvGate Service Desk
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    InvGate Service Desk
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    InvGate Service Desk
    Considered Both Products
    InvGate
    Chose InvGate Service Desk
    At the time of comparison, InvGate had a better price and way quicker set-up time to get it up and running.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    InvGate Service Desk
    Incident and problem management
    Comparison of Incident and problem management features of InvGate Service Desk
    Feature
    InvGate Service Desk
    9.3
    2 Ratings
    Organize and prioritize service tickets10.02 Ratings
    Expert directory9.02 Ratings
    Service restoration9.02 Ratings
    Self-service tools10.02 Ratings
    Subscription-based notifications9.02 Ratings
    ITSM collaboration and documentation9.02 Ratings
    ITSM reports and dashboards9.02 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of InvGate Service Desk
    Feature
    InvGate Service Desk
    9.0
    2 Ratings
    Configuration mangement9.02 Ratings
    Asset management dashboard9.02 Ratings
    Policy and contract enforcement9.01 Ratings
    Change management
    Comparison of Change management features of InvGate Service Desk
    Feature
    InvGate Service Desk
    9.0
    2 Ratings
    Change requests repository9.02 Ratings
    Change calendar9.01 Ratings
    Service-level management9.02 Ratings
    User Ratings
    InvGate Service Desk
    Likelihood to Recommend
    10.0
    (2 ratings)
    Support Rating
    1.0
    (1 ratings)