Freehand, from InVision headquartered in New York, is an online whiteboard that enables teams to plan, brainstorm, and draw together. It aims to give everyone a simple way to visually represent ideas with charts, diagrams, and drawings. Whether for mind mapping, creating a customer journey map, or drafting up an org chart, Freehand can help teams make ideas and plans visual.
$0
per year per user
Mural
Score 6.5 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
Freehand has been well suited for creating process maps and getting stakeholder feedback. It has also been good for brainstorming and "freehand" board creation. Some of the templates are hard to customize for specific needs so it's sometimes better to build your own from scratch. There are a lot of navigational issues with larger boards that require zooming in/out and navigating to different sections.
Remote Collaboration: In a remote or distributed work environment, Mural shines. It enables teams to collaborate effectively in real-time, bridging geographical gaps and facilitating virtual meetings, workshops, and brainstorming sessions. Workshop Facilitation: For facilitators leading workshops or team-building activities, Mural provides interactive templates and tools for engaging participants and achieving specific objectives.
I am not in charge of the decision making on renewal or not, but my personal opinion would be to use FigJam instead as Figma is a software that we already have implemented and are familiar with. Invision would be my second choice on that topic
Color Selection can be tricky when changing colors for shapes and text I've seen other users struggle with creating sticky notes and getting text to fit in the box properly and had to abandon the tool for a workshop for this reason After having a demo, I learned of new features I wasn't using. I don't know it would have been intuitive to find on my own.
Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from most similar software. This always causes me problems switching to a graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
I think it is pretty readily available. I had some sign-in issues recently (could not log in no matter what), and my IT department created a ticket with Invision to solve it. Other than that, I have never had any issues.
InVision Freehand gets such high marks because there is no page-load lag at all. We have other applications integrated with it and we see zero lag, or drag on it's operability. We work a lot of platforms that promise smooth integrations and they don't always work that way - with inVision Freehand we know it plays well with others
I haven't had to use the support team for anything, which is great news because that means the product usually works as expected! In terms of online support, I've been able to find videos that show how new features work. Also, many of the people I work with have experience with the tools so they are a great resource for me.
The implementation is pretty much easy-peasy and plug-n-play. We simply download the applications and install, signed in and were good to go. I really cannot imagine that there would be anyone who would have any difficulty whatsoever in getting started in more than just a few minutes. It's really how implementing these officewide improvements should always go.
InVision Freehand is closing the gap and adding all the functionalities that some of these tools provide separately. In the race towards a one-stop digital design ecosystem, InVision Freehand is well poised to deliver and connect where others can't. I hope that with the news of Adobe acquiring Figma, InVision Freehand can continue to be a leader and pioneer in this space.
I like it better than Miro because MURAL's more informal feel makes it encourage conversation and use. Miro also let's you bury too much information "inside" the notes making it really easy to lose sight of important data. I like MURAL better than Lucidspark because of how fast the pages load, especially links within the board. Any app is better than Microsoft whiteboard which is appalling unusable and feature incomplete.
Not everyone in the company has access to Invision, and they can't view the links I provide to them. I also wish everyone could view a file without logging in to the enterprise account. It comes in handy when I am doing focus-group studies or other studies with our customers that don't have Freehand. Unfortunately, if that is possible, I don't know how to do that.
Freehand has had a positive impact on WHO can collaborate on our designs. It's not just for designers. Anyone can pop in and contribute.
Freehand is a great value when included within everything else InVision has to offer. Really helps to bridge the gap between the "pretty picture" (prototypes) and the "deep thinking" behind why everything is how it is.
The only negative is that not everyone is on InVision. People use all sorts of collaboration platforms, and InVision is a bit of a barrier to entry when working with lots of people at lots of different organizations.
