IONOS Hosting vs. JetRails

Reasonable pricing (SSL certificate for only $30! vs the usual $99), ease of use on the backend and/or dashboard, and reliable customer service, all make this a win in my book. And, of course, you can't beat the free private registration that comes with each domain purchase. I've been recommending 1&1 to all my clients for domain purchases for years.

Incentivized

Hosting is a complicated thing to get right, JetRails is well suited at understanding a client's business case and technology needs in order to match them with the right solution at the right price. Finding a great hosting partner is very difficult, as in most cases one gets treated like a number or just another customer. The JetRails team takes a personal interest in the success of their clients and in the success of JetRails as a whole.

• Their uptime is outstanding.
• They have great customer support with real people.
• They have all the technologies available I need to run my website.
• Their dashboard is easy to use.

Incentivized

• Magento hosting
• Scalability for holiday rush
• Outstanding customer support
• Very technically knowledgeable people

• From my experience, customer services does not know how to address issues in an understandable language
• I feel that they arbitrarily overcharge w/o any explanation
• In my opinion it is really pricey

• None: Everything I have ever needed has been addressed and resolved and our company needs are met.

The usability of JetRails comes down to the team, the people at JetRails are entirely the reason we continue to work with them and focus on the future with them. The people are insightful and interested in our and our clients' success. Sure the fact they use cutting edge technology helps, but it wouldn't mean much without the personal touch to match the specifications to the clients' needs perfectly.

In over 8 years of operations, we have not had a single outage that affected us.

Incentivized

The email system has not impeded out mail flow in any way, and we do not notice the delays we sometimes see with other systems that include spam/junk mail filtering.

Incentivized

Support has been great from website migration to general support

Rackspace I find to be too pricey for the service they offer. Pagely is very much WordPress oriented. I've had downtime with both that I haven't experienced with 1&1.

Incentivized

We used HostGator in the past when our website was still small and fairly new. Easy to set up, but nowhere near the level of complexity, details, and help from actual human beings that JetRails provides.

The scalability of the email solution far exceeds our needs and would be suitable for organizations not looking for an enterprise sized multipurpose solution (O365, Google Workspace, etc).

Incentivized

• 1&1 host our email and domains adequately. We can easily add and remove emails as needed.
• 1&1 also works with our website platform, Memberclicks.

Incentivized

• Saved us time
• Saved us money