SolarWinds ipMonitor vs. SolarWinds Server & Application Monitor

SolarWinds ipMonitor is very easy to set-up and use, but can be quite slow to execute. Therefore, I don't think it will work in a medium-to-large organisation. Also, the interface is not suited for 100s of devices. The customisibility could also be better, so enterprises that require strict branding rules need to look elsewhere.

Incentivized

If you have a large number of users and computers and need a reliable database that will aggregate all of the computers and users into a single database. This allows us to keep track of who has logged into a computer, and log where that computer is located. SolarWinds is a fantastic resource that lets us keep better track of all the devices we have. Even after the device is disposed of we still have a record that this device was once ours so if there is an inventory question we can confirm that the device was ours but it has been disposed of.

• Both network devices and servers may be easily located on the network.
• It notifies the user whenever any network device undergoes a change in status.
• Powerful reporting capabilities that provide vital data about your network's devices (uptime, space, utilization of resources on your devices)

Incentivized

• Monitor Azure Cloud Severs- We use SolarWinds SAM to monitor Active Directory and DNS on Several DCs published on Azure Cloud.
• Monitor Hyper V and VMware - SolarWinds SAM monitors applications on both Hyper V and VMware, while also monitoring the physical host machines.
• It also helps us monitor Warranty expiration for physical servers.

Incentivized

• It is a very complete and versatile software, but its price can be somewhat high for small companies.
• During the analysis of the collected data the process can be somewhat slow, so it takes more time than expected.
• Its configuration process can be somewhat complex since it requires several configurations so having prior knowledge is helpful.

Incentivized

• The get the best out of it requires a decent amount of knowledge of the product. In saying that, you could absolutely get the basics up and running using their how-to's and built in wizards, and with continual use find your way around and customise it further to your environment to best serve your organisation/objectives.

Incentivized

I have very few pieces of software, that are specific to IT and IT services, that just work. Honestly, I don't need the support as it never breaks, but I believe in rewarding vendors that make valuable products

Incentivized

We are heavily invested in Solarwinds products for a reason. They are generally easy to setup and run with, requiring only some interfacing with support or help articles on rare occasions. They do what we bought them to do and we can't ask for more.

Incentivized

Although SolarWinds ipMonitor is great tool to start the SaaS based monitoring journey with SolarWinds products but it still requires a lot of enhancement and its user base which is primarily using on-premises products of SolarWinds needs to be shifted on SaaS based platform strategically and need to motivate. ipMonitor needs to be interated with infra monitoring products such as On-Premises NAM bundle, SAM, DPA etc

Incentivized

SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.

Incentivized

The tool works and monitors items 24x7, it only requires maintenance a little more frequently due to security fixes in the Windows operating system.

Incentivized

The graphical interface and the performance of the database leave a little to be desired, they could be better explored.Some functionality and screens do not work well depending on the browser used. The integrations never had any problems or caused crashes in other systems.

Incentivized

Overall experience with SolarWinds support team is good. We never faced any delays or issues with the support team, they are knowledgeable or at least documentation is available to them I guess . Direct phone support is also nice and better than opening a support ticket in the system. Sometimes logs analysis take a lot of time and it seems support team is buying some time to fix the issue or to do more research on the issues but that is fine.

Incentivized

The SolarWinds support team is very well educated [on] their product and is very helpful and [patient]. We used the product, SolarWinds [Server and Application Monitor], and twice we encountered serious problems where the support team was very cooperative to help and resolve our issue in [a] timely fashion. Also, the extended support after hours [are] amazing.

Incentivized

It was sufficient to read their documentation and watch videos.

Incentivized

I am unfamiliar with other ways to configure it

Incentivized

The way SolarWinds has clubbed the features and capabilities in SolarWinds ipMonitor is not available in other 3rd party or native tools. Even if they are available then they are very costly. I think SolarWinds is positioning ipMonitor so as to test their footprint on SaaS world with these small scale monitoring tools such as Loggly, ipmonitor, AppOptics which is a good sign to enter the SaaS based monitoring solution.

Incentivized

Nagios requires far more manual work to configure than SolarWinds does, though that also encourages customization and perfect-fit solutions. Nagios also requires far, far fewer resources to run than SolarWinds: SolarWinds wants great gobs of memory and disk, while Nagios is refreshingly humble. Nagios starts working from the first minute, too, whereas SolarWinds needs lots of set-up time.

Incentivized

It is hard to find the recommended SQL setup and convince others that is the way you should configure the server when you set it up

Incentivized

• Cost was much higher than the services
• ipMonitor was well suited but the costing factor wasn't justified as there are tons of open-source tools available in the market with more functionalities
• Alerts response was very good and ipMonitor served well with health checks.

Incentivized

• Ability to sunset multiple legacy monitoring platforms.
• A single pane of glass across global locations (Enterprise Operations Console) simplifies monitoring for junior staff.
• A single toolset allows staff from across the global environment to share knowledge and quickly set up/modify monitoring.

Incentivized