| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 IQVIA SmartSolve | N/A | N/A | SmartSolve, from IQVIA since the company's acquisition of Pilgrim Quality in 2017, is enterprise quality management software and services for the Life Sciences and other highly regulated industries. | N/A |
 MasterControl Quality Excellence | Score8.4 out of 10 | N/A | The MasterControl Quality Excellence suite bundles a number of products supporting work quality and compliance including training and exams, incidents and corrective actions (CA), documents and change, and other modules. | $25,000 per year |
| IQVIA SmartSolve | MasterControl Quality Excellence | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| IQVIA SmartSolve | MasterControl Quality Excellence | |
|---|---|---|
| Considered Both Products | No answer on this topic | Chose MasterControl Quality Excellence ComplianceWire is an excellent eLMS, but did not link to all other elements of an eQMS system. SmartSolve required too much customization which made validation very cumbersome. TrackWise did not have all of the elements of a fully integrated system and was very expensive. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose MasterControl Quality Excellence The training and document modules are by far superior Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| IQVIA SmartSolve | MasterControl Quality Excellence | |
|---|---|---|
| Likelihood to Recommend | - | 8.6 |
| Likelihood to Renew | - | 9.1 |
| Usability | - | 7.5 |
| Support Rating | - | 1.0 |
