Spenza vs. Tellennium - Management of Things (MoT)

We are a 3 (in the process of adding a 4th) hospital system with 20+ office provider locations. We have to use multiple different vendors (landlines, internet, wireless) to accommodate all of our needs and it is hard for just a few people to oversee the hundreds of lines. With Tellennium MoT, we are able to clearly see all of our information in one place instead of logging into each vendor portal

Incentivized

• Manage invoice processing
• Providing a dashboard with a drill-down ability to access detailed invoice and cost information for any and all of our carriers.
• Following up on Billing disputes and saving us tens to hundreds of thousands of dollars annually
• Holding weekly review meetings to review any and all open carrier issues and concerns

Incentivized

• Employee turnaround on our dedicated team could be improved
• The ticketing system has some bugs

Incentivized

They offer demos and tutorials when you initially start the partnership. It's fairly easy to learn/use once you can log in to the MoT Dashboard and navigate around.

Incentivized

Anytime that I have called or emailed I was quickly helped or pointed in the direction of someone who could

Incentivized

We did look at several competitors of Tellenium MoT 5 - 6 years ago when first considering carrier issues assistance. Tellenium's pricing and breadth of services were the best of all considered. We have been engaged with Tellenium Management of Things for over 5 years and we are extremely happy with their service. Our account team is a pleasure to work with.

Incentivized

• Even with Tellennium getting a percentage of savings on recommendations, we have had huge savings the first year.

Incentivized