isolved vs. Workleap

There is always room for improvements and updates. More workflows and ways to make the process easier for both employees and managers as well as the HR department. More functionality improvements vs esthetics as the platform already looks great. More ways for a manager to be involved with their employees without having to add separate module.

If you don't have an employee engagement and performance platform, Workleap Officevibe will nicely fill that space; it would be best suited to small to medium organizations where there is already conversation to support team engagement, and anonymous surveys are helpful. The one-on-one feature and goals are also useful for proactively and positively engaging the workforce.

Incentivized

• isolved is incredibly accurate and effective for processing out payroll and executing payment of wages. isolved is incredibly accurate and effective for processing out payroll and executing payments for wages.
• The system enables employees to access their own data and perform their own leave management and pay maintenance without risk.
• The data analysis and reporting/data export functions are second to none. It allows access to and manipulation of fully relational employee records and information.

Incentivized

• Drill down from metric to question.
• UX to make it fun and easy to respond (increase response rate).
• Well-designed questions based on analysis across a large dataset.
• Great customer service.
• Team level analysis.

Incentivized

• More reminder notifications would be great!
• A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
• Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places

Incentivized

• It can feel a bit labor-intensive to set up.
• Set up could be more user friendly.

Incentivized

Due to the continued problems (time clock disconnects, regular post-update issues) and users' negative attitude, we are unlikely to renew. Another important factor is that TF is US-centric, so it does not account for local Philippine specifics, which is important to us.

It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.

Officevibe's user interface for end users is straightforward and well-designed; it looks nice and intuitive. We did have confusion about the brand, with some new employees thinking they were spam emails. Also, the manager's view and getting access to the right visibility can be confusing unless well administrated internally.

Incentivized

Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.

Incentivized

We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds

Incentivized

Super supportive and courteous. The initial set up and integration process was great. They helped every step of the way. They are great to get a hold of by email or phone and will find a solution. I have never run into any issues that they couldn't resolve. They make it easy to add or change processes when needed.

All over the phone, but it was comprehensive.

Incentivized

We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.

The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.

I used the other platforms in previous companies. isolved was in place when I started here 3 years ago. I found the system effective for the amount of staff we have. In previous roles I worked with larger groups and I am not sure in a restaurant industry or company of 1500 employees isolved is the right fit.

While both of these products are geared towards office much larger than mine, Officevibe is priced by user so I was able to scale it down to fit us and is much more affordable than 15Five. They didn't have the ability to scale it down so the cost was very prohibitive for us. I can add users as we grow and remove them if necessary so it's always going to stay affordable

Incentivized

We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.

Incentivized

• Electronic Timecards in the app - less room for error manually figuring punch cards and better use of time management.
• Available Reports streamline my workload - Employee data, payroll records all at the click of a button in a report. Weekly, Quarterly and Year End data is easy access for all companies on one site.
• 90% Positive 10% negative on using personal cell phones for the app to clock in and out. Can't make everyone happy 100% of the time... we try though!
• Positive impact on employees with the security settings on their phone. They didn't like the hassle in the beginning, but understood why it was important to protect their data.

• I love seeing the eNPS. It is a quick reference point to see where our employees approval line lies.
• The executive team gets a deeper look at the feelings of employees to see if problems are brewing.

Incentivized