Issuetrak vs. NinjaOne
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Issuetrak | Score7 out of 10 | N/A | Issuetrak is help desk ticketing software that optimizes team workflows, automates requests, and expedites solutions. From managing IT help desk tickets, to processing product line change requests, its features allow organizations from any industry to track issues, measure data, and scale their support operation. | $270 per month 10 agents (Team plan minimum) |
 NinjaOne | Score9 out of 10 | N/A | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support. | N/A |
| Issuetrak | NinjaOne | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | $2,000 one-time fee per installation | No setup fee | ||||||||||||||
| Additional Details | Issuetrak Product Experts can provide for a quote for Cloud+ plans. | NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial. | ||||||||||||||
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| Issuetrak | NinjaOne | ||||||||||||||||
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| Incident and problem management |
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| Monitoring Tasks |
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| Management Tasks |
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| Issuetrak | NinjaOne | |
|---|---|---|
| Likelihood to Recommend | 7.0 | 9.4 |
| Likelihood to Renew | 4.0 | 9.9 |
| Usability | - | 8.0 |
| Support Rating | 10.0 | 9.1 |