Chose SysAid
Issue Trak was just too basic and didn't fulfill all my needs which at the time included Asset management which SysAid had. This was the single factor that caused me to switch from Issue Trak to SysAid. Even to this day if someone is looking for a complete package that is …
Invited by the Vendor
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info