TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IT Glue

    Score8.4 out of 10
    N/AIT Glue, a Kaseya company since the December 2018 acquisition, is an information management platform that allows for efficient storage and retrieval of all the documentation an organization needs to help their MSP run better. By integrating PSA and RMM data, the vendor says they can help increase efficiency, and reduce onboarding times.

    $29

    per month per user (5 user minimum)

    KeePass

    Score8.8 out of 10
    N/AKeePass is an open source password manager which secures passwords in a database locked with a master password or key file.N/A
    Pricing
    IT GlueKeePass
    Editions & Modules
    Basic
    $29.00
    per month per user (5 user minimum)
    Select
    $34.00
    per month per user (5 user minimum)
    Enterprise
    $39.00
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    IT GlueKeePass
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$545 one-time feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IT GlueKeePass
    Considered Both Products
    Kaseya
    Chose IT Glue
    IT Glue is much easier and cleaner to use than Confluence. It has a lot more functionality being able to sync across other pieces of software we use, such as ConnectWise Manage and ConnectWise Automate. Alerting to our Slack channel helps in some situations as well. A lot more …
    Incentivized
    Open Source
    Chose KeePass
    KeePass is the most simple of the password managers, but it also means it doesn't scale as well and doesn't have all the features some of the other options have. IT Glue is a much better choice for company-wide management of passwords but it has high costs and is much more than …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    IT GlueKeePass
    Likelihood to Recommend
    8.1
    (27 ratings)
    9.3
    (20 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    9.5
    (9 ratings)
    10.0
    (1 ratings)
    Performance
    8.9
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (7 ratings)
    9.7
    (7 ratings)
    Ease of integration
    7.5
    (6 ratings)
    -
    (0 ratings)