IT Glue vs. PaperTrail
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 IT Glue | Score8.4 out of 10 | N/A | IT Glue, a Kaseya company since the December 2018 acquisition, is an information management platform that allows for efficient storage and retrieval of all the documentation an organization needs to help their MSP run better. By integrating PSA and RMM data, the vendor says they can help increase efficiency, and reduce onboarding times. | $29 per month per user (5 user minimum) |
 PaperTrail | Score8 out of 10 | N/A | PaperTrail is a document management software offering from Egis Software. It includes features such as storage and retrieval find any document instantly and routing and workflow streamline processes with automated routing and a rule-based workflow. | N/A |
| IT Glue | PaperTrail | |||||||||||||||
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| Entry-level Setup Fee | $545 one-time fee | No setup fee | ||||||||||||||
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| IT Glue | PaperTrail | |
|---|---|---|
| Likelihood to Recommend | 8.1 | 8.5 |
| Likelihood to Renew | 9.0 | - |
| Usability | 9.5 | 9.0 |
| Performance | 8.9 | 7.0 |
| Support Rating | 8.0 | - |
| Ease of integration | 7.5 | 9.0 |