TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IT Glue

    Score8.4 out of 10
    N/AIT Glue, a Kaseya company since the December 2018 acquisition, is an information management platform that allows for efficient storage and retrieval of all the documentation an organization needs to help their MSP run better. By integrating PSA and RMM data, the vendor says they can help increase efficiency, and reduce onboarding times.

    $29

    per month per user (5 user minimum)

    RoboForm

    Score9.9 out of 10
    N/ARoboForm for Business is a secure, intuitive, and easy-to-use password automation and centralized management solution for businesses and government agencies around the world. Our software helps your company organize logins and passwords, making your password generation, storing, and sharing both easier and more secure. RoboForm for Business integration results in the elimination of forgotten passwords, loss of productivity caused by it, and costs related to their reset. A RoboForm for…

    $16.46

    101-1000 users/per year

    Pricing
    IT GlueRoboForm
    Editions & Modules
    Basic
    $29.00
    per month per user (5 user minimum)
    Select
    $34.00
    per month per user (5 user minimum)
    Enterprise
    $39.00
    per month per user
    5-year subscription
    $16.46
    101-1000 users/per year
    3-year subscription
    $18.65
    101-1000 users/per year
    5-year subscription
    $19.46
    26-100 users/per year
    5-year subscription
    $20.21
    11-25 users/per year
    1-year subscription
    $21.95
    101-1000 users/per year
    3-year subscription
    $22.05
    26-100 users/per year
    5-year subscription
    $22.45
    1-10 users/per year
    3-year subscription
    $22.90
    11-25 users/per year
    3-year subscription
    $25.45
    1-10 users/per year
    1-year subscription
    $25.95
    26-100 users/per year
    1-year subscription
    $26.95
    11-25 users/per year
    1-year subscription
    $29.95
    1-10 users/per year
    Offerings
    Pricing Offerings
    IT GlueRoboForm
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$545 one-time feeNo setup fee
    Additional Details—Free and Everywhere subscription options are also available for non-business consumers. Click here for feature breakdown: https://www.roboform.com/everywhere
    More Pricing Information
    Community Pulse
    IT GlueRoboForm
    Considered Both Products
    Kaseya
    Chose IT Glue
    We used simply OneNote before IT Glue and still keep basic info in there. [I believe] it was not great for sharing outside the company but worked very well to share securely with staff. RoboForm can be used to share info to your clients, such as passwords and configuration …
    Incentivized
    Siber Systems, Inc.
    Chose RoboForm
    The number one alternative we see is LastPass. Many of our clients use it and are happy with it and I'm sure it's very close to RoboForm. I have personally used RoboForm for at least 10 years and have been extremely happy with it, so we did not do much comparing recently.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    IT GlueRoboForm
    Likelihood to Recommend
    8.1
    (27 ratings)
    9.7
    (10 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    9.5
    (9 ratings)
    10.0
    (1 ratings)
    Performance
    8.9
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (7 ratings)
    10.0
    (5 ratings)
    Ease of integration
    7.5
    (6 ratings)
    -
    (0 ratings)