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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IT Glue

    Score8.4 out of 10
    N/AIT Glue, a Kaseya company since the December 2018 acquisition, is an information management platform that allows for efficient storage and retrieval of all the documentation an organization needs to help their MSP run better. By integrating PSA and RMM data, the vendor says they can help increase efficiency, and reduce onboarding times.

    $29

    per month per user (5 user minimum)

    Zoho Vault

    Score8 out of 10
    N/AThe Zoho Corporation offers Zoho Vault, their password management application for teams supporting credential-free convenient login and safe access share between members of a team.N/A
    Pricing
    IT GlueZoho Vault
    Editions & Modules
    Basic
    $29.00
    per month per user (5 user minimum)
    Select
    $34.00
    per month per user (5 user minimum)
    Enterprise
    $39.00
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    IT GlueZoho Vault
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$545 one-time feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IT GlueZoho Vault
    Considered Both Products
    Kaseya
    No answer on this topic
    Zoho
    Chose Zoho Vault
    IT Glue combined all our needs as an MSP. Vault was great until we got out of using Zoho Help Desk. We were able to monitor server information and client documentation better with IT Glue. Vault is easy to use, but in the end wasn't what we needed. Vault is a great program, but …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    IT GlueZoho Vault
    Likelihood to Recommend
    8.1
    (27 ratings)
    7.4
    (4 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (9 ratings)
    8.0
    (1 ratings)
    Performance
    8.9
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (7 ratings)
    8.0
    (1 ratings)
    Ease of integration
    7.5
    (6 ratings)
    -
    (0 ratings)