Jamf Pro vs. Microsoft Intune

Jamf Pro

276 Reviews and Ratings

Microsoft Intune

354 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Jamf Pro	Score8.6 out of 10	N/A	Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.	N/A
Microsoft Intune	Score8.4 out of 10	N/A	Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…	$5 per user/per month

Pricing

Jamf Pro

Microsoft Intune

No answers on this topic

Microsoft 365 Business Basic: $5
per user/per month
Microsoft 365 For Individuals: $6.99
per month
Microsoft 365 Apps: $8.25
per user/per month
Microsoft 365 For Families: $9.99
per month
Microsoft 365 Business Standard: $12.50
per user/per month
Microsoft 365 Business Premium: $15
per user/per month

Pricing Offerings
Jamf Pro	Microsoft Intune
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually

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Community Pulse
Key User Insights
	Jamf Pro	Microsoft Intune
Considered Both Products	Jamf Software, LLC Verified User Chose Jamf Pro Jamf is apple first and apple only. The architecture of the application screams that refined polishedness you'd get from Apple. The other applications that I've had experience with are not near as polished - especially for the apple ecosystem. I'd recommend Jamf for the … Incentivized Helpful? Will Steward Systems Admin in Information Technology at University of Gloucestershire (Higher Education, 1001-5000 employees) Chose Jamf Pro We used Meraki as a stop gap while were looking at Jamf Pro. Jamf Pro seemed more user friendly and the portal was easy for our technicians to use. App deployment was more simple and easy to implement. The options for managing devices on offer with Jamf Pro also helped make the … Incentivized Helpful? Verified User Chose Jamf Pro Jamf Pro is far superior to any other MDM for Apple management, there really is no comparison. Jamf allows the organization to get down to the code of the computer to make changes. Where the others just apply policies etc. Incentivized Helpful? Dustin Letkeman System Technician in Information Technology at Greater Saskatoon Catholic Schools (Education Management, 1001-5000 employees) Chose Jamf Pro We have tried a variety of products but no other product has offered the complete ease of use and extensive support, both support base and community based, that Jamf Pro has. Jamf Pro simply has all of the best traits of any MDM on the market. It is slightly more expensive … Incentivized Helpful? Verified User Chose Jamf Pro It simply does not do what Jamf does in that way Jamf is doing it. Incentivized Helpful? Verified User Chose Jamf Pro even apple works with jamf pro, the connection here is simply 100% - there is no easier way to manage macOS devices and bring them to a secure state - it is important to our company that the software is up to date and this is always given with the jamf patch management - in … Incentivized Helpful? Verified User Chose Jamf Pro Its not capable of doing all the same tasks and configurations as Jamf Pro allows, especially with new user device setup or recovery management. Incentivized Helpful? Verified User Chose Jamf Pro 2 totally different scenarios, each has things they do better in their space. Incentivized Helpful? Verified User Chose Jamf Pro We have a two-page document [that] identifies all the key features and functionality that we rely on while using Jamf Pro to manage our Mac fleet. Each time we're asked to compare and contrast other client management platforms, they all come up quite short of being able to … Incentivized Helpful? Verified User Chose Jamf Pro Jamf Pro is far superior to the other products. Jamf Pro lets us manage the devices with some of the features that aren't available with the other products. Jamf does it better than anyone else in managing macOS. Incentivized Helpful? Verified User Chose Jamf Pro Nothing stacks up to [Jamf] Pro. We have looked at every other MDM tool out there. They all fall short by comparison in one way or another. We chose [Jamf] Pro because it was a cost effective way for our company to manage the Macs and provide an easy to use interface for our … Incentivized Helpful? John Bordelon Systems and Applications Specialist III in Information Technology at The University of Texas Health Science Center at Houston (UTHealth) (Information Technology & Services, 5001-10,000 employees) Chose Jamf Pro Overall, Jamf Pro offered the best set of features. Incentivized Helpful? Dave Palombo Mac Specialist in Information Technology at Compugen Inc (Information Technology & Services, 1001-5000 employees) Chose Jamf Pro My experience with those platforms are not as extensive as my Jamf Pro experience. I'm not trained or certified on either. With that said I have found that these are MDM's which have a Window's first type of feel to them. Workspace One for example requires you to use a … Incentivized Helpful? Kevin D Snook Systems Program Specialist in Information Technology at Appalachian State University (Higher Education, 501-1000 employees) Chose Jamf Pro Its by far the best Mac and iOS MDM on the market today Incentivized Helpful? Verified User Chose Jamf Pro Jamf Pro is reliable, secure and easy to implement and manage. Jamf Pro works really well with third party tools like Power BI, Orchestration, FNMS integration with Jamf Pro. Jamf support is really awesome!! Incentivized Helpful? Adam Martin Desktop Engineer in Information Technology at HBO (Entertainment, 1001-5000 employees) Chose Jamf Pro AirWatch is very difficult to manage and utilize. Jamf just makes sense and works. With AirWatch you spend hours trying to get what should be a simple task done. While the Jamf website isn't quite mobile-friendly, I manage to still get work done from my iPhone, which is so … Incentivized Helpful? Brett Hendricks Computer Labs Manager at Gonzaga University (Higher Education, 501-1000 employees) Chose Jamf Pro Jamf Pro is pretty much in a class by itself. Apple Remote Desktop has a few distinct advantages, however. 1) the ability to execute a unix command on multiple systems and to see the output of those commands in one place on screen; 2) the ability to observe multiple desktops at … Incentivized Helpful? Lenny Vaknine Cloud Technology Operations Engineer in Information Technology at Two Sigma (Investment Management, 1001-5000 employees) Chose Jamf Pro Jamf is for Mac. SCCM mostly for PCs and requires on-prem infrastructure. Incentivized Helpful? Verified User Chose Jamf Pro The web UI is very intuitive. Creating and pushing/installing packages. Rolling out security configuration profiles, locking down operating system. Incentivized Helpful? Rick Goody ICT Systems Administrator in Information Technology at Catalytic IT (Information Technology and Services, 1-10 employees) Chose Jamf Pro Once again we chose Jamf Pro as our preferred vendor/supplier for MDM cause they focus on the platforms we focus on. For our Microsoft deployments, we use InTune cause it is the best for the Microsoft platform. And the great thing about these two products is that integrate with … Incentivized Helpful? Nick Newport Programmer in Information Technology at Liberty Public Schools (Education Management, 1001-5000 employees) Chose Jamf Pro We left FileWave MDM to move to JAMF Pro and haven't looked back. We went to JAMF because it was the largest Apple MDM with the most support. It is much more stable than when we had the other MDM. JAMFNation is fantastic with solutions to issues without having to call support. Incentivized Helpful? Joshua Banks Apple Lab Manager in Information Technology at University of Indianapolis (Higher Education, 501-1000 employees) Chose Jamf Pro We moved away from FileWave and picked up JAMFPro because of better support, and they filled the need for imaging/software packaging better than FileWave could. I was not involved in that choice, but I have been the JAMFPro administrator for 4 years now. Incentivized Helpful? Verified User Chose Jamf Pro I have not used other products like JAMF Pro with the exception of Intune/SCCM. JAMF Pro is not as capable as SCCM but can compete with Intune with the exception of JAMF being unable to manage Microsoft and Android devices. Incentivized Helpful? Eric Boyd Enterprise Mobility (Apple Products) in Information Technology at UC San Diego Health (Hospital & Health Care, 10,001+ employees) Chose Jamf Pro Jamf has a unique focus on Apple and only Apple. This gives them greater flexibility to support new features and functionality at the time of release. For the past few years now, on or before the release date of the next OS. Our users don’t have to wait to take advantage of … Incentivized Helpful?	Microsoft Adam Martin Desktop Engineer in Information Technology at HBO (Entertainment, 1001-5000 employees) Chose Microsoft Intune Microsoft System Center Configuration Manager is kind of the only option for PC management on a large scale. There are open-source alternatives like Chocolatey, but that only works for very small scale shops. Microsoft kind of monopolizes on this front for enterprise … Incentivized Helpful? Verified User Chose Microsoft Intune We use AD GPO to deploy software, WDS for OS deployment, and Spiceworks for inventory. This solution has significantly reduced feature set compared to SCCM but much easier to troubleshoot and configure. Currently, we are looking into ManageEngine Desktop Central and SmartDeploy … Incentivized Helpful? Angel Swalve Information System Developer in Information Technology at Killeen ISD (Education Management, 5001-10,000 employees) Chose Microsoft Intune We selected SCCM over the others because the customer support we receive from Microsoft is always above expectations. We evaluated some third-party vendors, and they were not able to support our large enterprise. The single solution that SCCM provides allowed us to keep our … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

TrustRadius Insights
	Jamf Pro	Microsoft Intune
Highlights	Research Team Insight Published July 10, 2024 Jamf Pro is extensively utilized across various organizations for managing Apple devices, especially in environments like schools and universities where a large number of Apple products are deployed. Users have emphasized how Jamf Pro excels in creating streamlined processes for deploying and managing large fleets of Apple devices, including Macs, iOS, and tvOS devices. It allows IT departments to push applications, policies, and updates from a centralized platform, significantly reducing the manpower and time typically required for these tasks. Users have particularly appreciated the self-service functionality, which empowers end-users by allowing them to install applications and maintain their devices without direct IT intervention, leading to a reduction in support requests and an increase in user autonomy. Microsoft Intune, by contrast, is favored in environments that extensively utilize a mix of device types, including significant numbers of Windows-based systems. It integrates deeply with other Microsoft products and services, making it ideal for organizations heavily invested in the Microsoft ecosystem. Intune provides robust capabilities for managing both mobile and PC configurations, enforcing compliance policies, and distributing software. It is especially useful in scenarios requiring detailed inventory and update management across diverse operating environments. Intune supports a broad range of devices and offers extensive configuration options, which are critical for maintaining security and functionality in complex IT landscapes. The choice between Jamf Pro and Microsoft Intune often comes down to the specific types of devices predominantly used within the organization and the existing IT infrastructure. Jamf Pro is the go-to for Apple-dominated environments, offering specialized tools and workflows that cater specifically to Mac and iOS devices. Intune provides a more universal solution suitable for managing a diverse array of devices and integrates seamlessly with other Microsoft services, making it advantageous in Windows-centered environments.

User Ratings
	Jamf Pro	Microsoft Intune
Likelihood to Recommend	10.0 (184 ratings)	9.4 (50 ratings)
Likelihood to Renew	10.0 (9 ratings)	9.9 (2 ratings)
Usability	8.0 (15 ratings)	7.5 (9 ratings)
Availability	9.1 (2 ratings)	- (0 ratings)
Performance	9.1 (2 ratings)	6.9 (14 ratings)
Support Rating	8.0 (53 ratings)	10.0 (10 ratings)
In-Person Training	9.1 (2 ratings)	- (0 ratings)
Online Training	9.1 (1 ratings)	- (0 ratings)
Implementation Rating	8.0 (6 ratings)	8.9 (2 ratings)
Configurability	9.1 (2 ratings)	- (0 ratings)
Ease of integration	9.1 (2 ratings)	7.6 (14 ratings)
Product Scalability	9.1 (2 ratings)	- (0 ratings)
Vendor post-sale	9.1 (2 ratings)	- (0 ratings)
Vendor pre-sale	9.1 (2 ratings)	- (0 ratings)