Jamf Protect vs. Trend Micro Worry-Free Services Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jamf Protect
Score 7.2 out of 10
N/A
Developed exclusively for macOS, Jamf Protect provides a solution to maintain endpoint compliance, monitor for, respond to, and remediate security incidents on macOS with minimal impact to the device and end-user experience. Jamf Protect detects Mac-specific threats, and prevents known malware from running on devices and quarantines them for later analysis. Jamf Protect forwards data to a system of record to ensure a security posture, fleetwide, stays compliant by monitoring security settings on…N/A
Trend Micro Worry-Free Services Suite
Score 9.5 out of 10
N/A
Trend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A
Pricing
Jamf ProtectTrend Micro Worry-Free Services Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Jamf ProtectTrend Micro Worry-Free Services Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Jamf ProtectTrend Micro Worry-Free Services Suite
Considered Both Products
Jamf Protect
Chose Jamf Protect
I find that all of the products have the same features; however, Jamf Protect is stronger if managing macOS devices. Also, it is one license so what you pay covers all of the features and does not require additional licenses for features like USB device control. The CIS …
Chose Jamf Protect
Sophos was our main endpoint for all our windows and macOS devices. However with the newer releases of macOS Sophos started to become more problematic to deploy. Moving over to Jamf protect was the obvious choice and cost wise a lot more beneficial for us. It's monitoring and …
Chose Jamf Protect
ESET was a massive resource hog and more often than not blocked legitimate things like creative cloud products. Admin interface was a nightmare to navigate and clunky to use. Delays in getting a stable product that worked on silicon and for new OS was an other major factor in …
Chose Jamf Protect
In some aspects, Jamf Protect was far superior to the others mentioned above. The only downside I can see is that it is only macOS which could be a problem for hybrid environments.
Chose Jamf Protect
Jamf Protect is much lighter on system usage. It also has exclusive access to the threat protection baked into macOS. This lets Jamf Protect leverage the great work Apple is doing, and gives admins a way to extend that as well as view reports.

Webroot was often missing things …
Trend Micro Worry-Free Services Suite
Chose Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite seems to perform better. Easier to install and manage.
Chose Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite felt more like a native cloud app compared to Bitdefender. Bitdefender had a large heavy footprint still to install on at least one or two devices where as Trend Micro Worry-Free Services Suite clients were all the same. I used Watchguard …
Chose Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite is less expensive and easier to implement. It also has better visibility on the market. It has a complete range of other solutions allowing us to offer other versions or more complete products such as Trend Micro Worry-Free Services Suite …
Chose Trend Micro Worry-Free Services Suite
Trend Micro is a good product and does well against the competition. Cost and functionality are right in the sweet spot when it comes to ROI. We have used some freeware as added protection with this product and probably didn't need to. The offering is robust and has many …
Chose Trend Micro Worry-Free Services Suite
Trend Micro was initially chosen as it was what our MSP suggested. As we have grown we have realized it doesn't work for us and have been migrating our endpoints to Webroot SecureAnywhere endpoint protection and have been very happy. It is less expensive and improves in many …
Chose Trend Micro Worry-Free Services Suite
Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a …
Chose Trend Micro Worry-Free Services Suite
Worry Free is cheaper than the other vendors and the features are similar, the performance is very good and the option for cloud management was very important to our decision. We are very satisfied with the application, and, we don't have any plans to change applications at …
Chose Trend Micro Worry-Free Services Suite
There is no comparison, I would hands down use Trend Micro Worry-Free Business Security over any other security solution. I've worked in Break/Fix and seen time after time Norton, Kaspersky, McAfee, Eset, SecureIT all completely miss infections on computers. Why waste your …
Chose Trend Micro Worry-Free Services Suite
Trend Micro is a leader in Gartner Quadrant for endpoint protection, with the best awards and 3rd party certification about their readiness and capabilities with zero day threat and unknown attacks. The single feature that with the hosted solution you do not need internal …
Features
Jamf ProtectTrend Micro Worry-Free Services Suite
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Jamf Protect
8.7
Ratings
2% above category average
Trend Micro Worry-Free Services Suite
9.6
Ratings
11% above category average
Anti-Exploit Technology8.90 Ratings9.50 Ratings
Endpoint Detection and Response (EDR)8.90 Ratings9.90 Ratings
Centralized Management8.50 Ratings9.90 Ratings
Hybrid Deployment Support8.00 Ratings9.90 Ratings
Infection Remediation8.90 Ratings9.80 Ratings
Vulnerability Management8.50 Ratings8.60 Ratings
Malware Detection8.90 Ratings9.80 Ratings
Best Alternatives
Jamf ProtectTrend Micro Worry-Free Services Suite
Small Businesses
ThreatLocker
ThreatLocker
Score 9.5 out of 10
ThreatLocker
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Score 9.5 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.0 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.0 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.8 out of 10
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Score 9.8 out of 10
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User Ratings
Jamf ProtectTrend Micro Worry-Free Services Suite
Likelihood to Recommend
8.8
(0 ratings)
9.6
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
9.4
(0 ratings)
User Testimonials
Jamf ProtectTrend Micro Worry-Free Services Suite
Likelihood to Recommend
The main reason we went with Jamf Protect was because we wanted a dedicated macOS security endpoint. Is was easy to implement and migrate over from our previous endpoint provider. As a university we have lab macOS devices that multiple users use. So we have Jamf Protect profiles that block the use of external drives and other other profiles that allow it. We different user accounts requiring different access this can get a bit messy when deploying the config profiles at login for each user that signs in.
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With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
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Pros
  • Security--it scans processes for 'bad stuff'
  • Notifies admins of any issues or potential issues; entirely customizable and we create many custom notifications and groups.
  • Integrates with Jamf Pro
  • Monitor CIS benchmarks via a clean and nice looking dashboard
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  • Adds a second layer to office 365 filtering and often finds things that were missed.
  • Built in XDR provides more details on a threat than you'd normally have.
  • Overall Easy to use but still very powerfull.
  • Built in web filtering is easy to use and helps when users are offsite.
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Cons
  • We also have JAMF Safe internet for iPads. I would love to see this same simple idea in Jamf Protect for the iMacs
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  • Apple Mac client is troublesome.
  • Policies are clunky and difficult to understand.
  • Security Agent dashboard lacks tools needed to remediate problems.
  • Technical support was less than satisfactory.
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Usability
Jamf Protect is easy to manage. It is a separate interface from Jamf MDM which is nice for Security Operations teams. It allows Security teams to manage only the Security aspects without having to dig through all of the MDM configurations. For exception uses cases, Jamf Protect does provide options to customize settings where needed.
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Configuration and support resources provided gave us everything we needed to configure the environment out of the box to meet the various needs of the business.
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Support Rating
No answers on this topic
The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
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Alternatives Considered
I find that all of the products have the same features; however, Jamf Protect is stronger if managing macOS devices. Also, it is one license so what you pay covers all of the features and does not require additional licenses for features like USB device control. The CIS compliance aspects generally look better in in Jamf as compared to Crowdstrike.
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Trend Micro is a leader in Gartner Quadrant for endpoint protection, with the best awards and 3rd party certification about their readiness and capabilities with zero day threat and unknown attacks. The single feature that with the hosted solution you do not need internal resources to get the protection caught up better. Optimization for SMBs is a plus to consider, and as in the name of the solution, there should not be worries once you get things set up and running. It has been a great experience for sure.
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Return on Investment
  • Better detection of malware reducing downtime and risk to network
  • Easy to implement
  • Can be a bit of a steep learning curve in general
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  • It was a step up from what we were using before and has been a solid tool.
  • For the number of sites and malicious files blocked I'd say it is a good product at a good price.
  • Managing the admin portal and devices has been a huge time saver. Deployment can be via .msi or .exe.
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ScreenShots