Jenzabar ONE vs. Veracross

Jenzabar ONE is strongly suited for an all-in one solution for higher ed. The modern web-based platform make it efficient for end users. An institution that wants a full communication platform to connect with students, Jenzabar is the right product for your school. As with any product, development with Jenzabar One continues which is a good thing but also may cause some schools to want more features more quickly.

Incentivized

Veracross is good for classroom training sessions management and conducting seminars. It keeps the record of trainers, trainees, sessions of training, etc, and helps organize trainings in a systematic manner. It helps improve the operational efficiency of the overall training and learnings of the new colleagues where they can be assigned projects/assignments and keep a track of the same.

Incentivized

• Jenzabar ONE makes working within the system possible and secure using remote and WFH options.
• Jenzabar ONE is adept at managing the central functions of the Registrar's Office.
• Jenzabar ONE is capable and adequate for student accounts and billing.

Incentivized

• Student and family data is easy to keep up to date. And there is so much data that you can keep track of. It is so helpful to have all data in one place so we don’t have a human error in transfers g to another system.
• Recording donations is very easy and you can attach backup documents very easy which is great during our yearly audit. All records are in the system and can be pulled at anytime.
• Easy for parents to sign in to view and edit their own information as well as view student reports.

Incentivized

• the Help system does not always correlate to the current version, so updating that with each update would be very helpful
• a method to test users' permission would be very helpful
• it is sometimes tricky trying to figure out which functions to assign to users, so making that process more clear would be great

• Normally it has everything I need for my work, today I was able to make a video call and chat from my cell phone and this adds more positive points to Veracross.

We will continue to use Veracross for the simple fact that we have one database across all of the departments in our school. Veracross continues to listen to customer feedback and improve and enhance the system.

Jenzabar ONE is good at what it does. Given our discounting structure within the association of colleges and universities of which we are a member, the ROI on Jenzabar ONE beats the pants off anyone else's offerings. Switching horses mid-stream would be costly and difficult. Fortunately, Jenzabar ONE has the general capabilities we seek.

Incentivized

LOVE the Technical Response Team - the first line of help at Veracross. I can quickly submit a ticket and receive a response knowing that they have looked in our system and know what we are trying to do! Our account manager is also amazing! So nice to have a person within the company who knows our school and our needs!

Jenzabar ONE has 90% of the capabilities of of its competitors, and a price point significantly below those products. Both Banner and PeopleSoft provide capabilities that exceed what we need. Paying for those additional features is not cost effective. In short, Jenzabar ONE does nearly everything we need, and both Banner and PeopleSoft only offer extra capabilities we will not use.

Incentivized

Veracross had so many unique features that stood against other similar software and learning management systems which compelled us to buy it over the rest. Features like the ability to create our own customized reports according to tutor/parent specifications help us to offer exactly what is needed while constant Email reminders make sure that we never miss a single email. Also, the ability to take attendance from any device makes everyone's schedules more flexible. Considering all these features it was our aim to buy this software and test it out for our company.

• Implementing the new admissions portal has led to a 12% increase in enrollment as we were able to spend time directly working with students with how it automated previously manual tasks.
• The ACH and credit card payment portal with self-selection of student payment plans has allowed the business office to collect 70% of what we used to send to collections.

• tasks that used to take 30 minutes can take as little as 30 seconds (I'm not exaggerating)
• it's a complex platform so there is signficant investment in both training and data preparation (for conversion)
• it's really expensive (but over time will pay for itself with systems we can sunset and attrition that we don't need to replace)

Incentivized