JetRails vs. WordPress VIP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JetRails
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
JetRails headquartered in Des Plaines is a managed hosting at scale provider supporting Drupal, WordPress, as well as ecommerce solutions (Magento, WooCommerce, BigCommerce).N/A
WordPress VIP
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.N/A
Pricing
JetRailsWordPress VIP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JetRailsWordPress VIP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JetRailsWordPress VIP
Considered Both Products
JetRails
Chose JetRails
We used HostGator in the past when our website was still small and fairly new. Easy to set up, but nowhere near the level of complexity, details, and help from actual human beings that JetRails provides.
Chose JetRails
We've worked with Nexcess and Alpha Hosting and considered Rackspace and others but am glad we chose Jetrails
WordPress VIP
Chose WordPress VIP
I was not involved in the selection process of this product as that decision was made at a higher level. Though, as previously stated, security and scalability were definitely some of the top factors from the limited amount of interactions I had with those making the decision.
Chose WordPress VIP
Since I have been in my position at Chive Media Group, we have not evaluated alternatives.
Chose WordPress VIP
Used custom websites served through AWS. Those are more complicated to manage and require a series of well built scripts and maintenance. They have their purpose but using WordPress makes it easier for other non-technical stakeholders.
Chose WordPress VIP
VIP can be a better option for sites with much higher volumes of traffic and more complex security requirements.
Chose WordPress VIP
It would be fair to say that both are superb products that follow through on promises and have very strong marketing and teams behind them. For truly enterprise organisations though, one would be tempted to recommend WordPress VIP at this moment in time, but one to keep an eye …
Chose WordPress VIP
We use DigitalOcean for smaller-scale sites, and the level of support, reliability and seamless scalability is nowhere near the same level as WordPress VIP.
Chose WordPress VIP
Wordpress VIP is optimized for sites developed in Wordpress, making everything smooth and easy compared to other options
Chose WordPress VIP
In the competition noted WordPress VIP is the only true enterprise dedicated to WordPress hosting. Their hosting framework is 100% geared up for providing enterprise organizations with the infrastructure needed.
Chose WordPress VIP
For our usage, I would say they are all about the same. The support offered by VIP put it over the top.
Chose WordPress VIP
Our team manages 4 different brands' websites and before WordPress VIP we were using multiple different hosts including Dreamhost and AWS. These were convoluted and didn't offer the enterprise features for our organization that WP VIP was capable of. We also considered …
Features
JetRailsWordPress VIP
Security
Comparison of Security features of Product A and Product B
JetRails
-
Ratings
WordPress VIP
7.3
Ratings
10% below category average
Role-based user permissions00 Ratings7.30 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
JetRails
-
Ratings
WordPress VIP
7.3
Ratings
4% below category average
API00 Ratings9.10 Ratings
Internationalization / multi-language00 Ratings5.50 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
JetRails
-
Ratings
WordPress VIP
8.2
Ratings
6% above category average
WYSIWYG editor00 Ratings9.10 Ratings
Code quality / cleanliness00 Ratings7.30 Ratings
Admin section00 Ratings8.20 Ratings
Page templates00 Ratings8.20 Ratings
Mobile optimization / responsive design00 Ratings9.10 Ratings
Publishing workflow00 Ratings7.30 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
JetRails
-
Ratings
WordPress VIP
8.0
Ratings
8% above category average
Content taxonomy00 Ratings7.30 Ratings
SEO support00 Ratings7.30 Ratings
Bulk management00 Ratings7.30 Ratings
Availability / breadth of extensions00 Ratings9.10 Ratings
Community / comment management00 Ratings9.10 Ratings
Best Alternatives
JetRailsWordPress VIP
Small Businesses
SiteGround
SiteGround
Score 9.8 out of 10
ManageWP
ManageWP
Score 10.0 out of 10
Medium-sized Companies
WP Engine
WP Engine
Score 8.9 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
Pantheon
Pantheon
Score 8.6 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JetRailsWordPress VIP
Likelihood to Recommend
9.8
(0 ratings)
8.7
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
9.8
(0 ratings)
8.2
(0 ratings)
Support Rating
9.8
(0 ratings)
8.3
(0 ratings)
User Testimonials
JetRailsWordPress VIP
Likelihood to Recommend
Hosting is a complicated thing to get right, JetRails is well suited at understanding a client's business case and technology needs in order to match them with the right solution at the right price. Finding a great hosting partner is very difficult, as in most cases one gets treated like a number or just another customer. The JetRails team takes a personal interest in the success of their clients and in the success of JetRails as a whole.
Read full review
WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
Read full review
Pros
  • Magento hosting
  • Scalability for holiday rush
  • Outstanding customer support
  • Very technically knowledgeable people
Read full review
  • Email support is more than enough! They are quick and always responsive even when there are urgent problems.
  • Manages our WordPress codebase for security patches and updates rather well.
  • Their partnership with our development team has helped us be hands-off with confidence when it comes to fixing any bugs.
Read full review
Cons
  • None: Everything I have ever needed has been addressed and resolved and our company needs are met.
Read full review
  • Too many different dashboard formats
  • Everything should have the same look and feel.
  • The admin portal looks different than the user content portal
Read full review
Likelihood to Renew
No answers on this topic
It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
Read full review
Usability
The usability of JetRails comes down to the team, the people at JetRails are entirely the reason we continue to work with them and focus on the future with them. The people are insightful and interested in our and our clients' success. Sure the fact they use cutting edge technology helps, but it wouldn't mean much without the personal touch to match the specifications to the clients' needs perfectly.
Read full review
There is documentation for everything you might need.
Read full review
Support Rating
Support has been great from website migration to general support
Read full review
There wasn't a single problem that wouldn't be solved by the WordPress VIP support team, and I had quite a few questions during the process. They were always available and provided in-depth expertise on topics I was interested in. I not only consulted problems with them but also advised on future actions - in general, I'd highly recommend getting in touch.
Read full review
Alternatives Considered
We used HostGator in the past when our website was still small and fairly new. Easy to set up, but nowhere near the level of complexity, details, and help from actual human beings that JetRails provides.
Read full review
It would be fair to say that both are superb products that follow through on promises and have very strong marketing and teams behind them. For truly enterprise organisations though, one would be tempted to recommend WordPress VIP at this moment in time, but one to keep an eye on, Engine, is extremely capable.
Read full review
Return on Investment
  • Saved us time
  • Saved us money
Read full review
  • By migrating our mobile applications to Wordpress's APIs, we could remove a large portion of our technical infrastructure, which was hosted on Google Cloud, along with an additional database and a lot of business logic used to support data transformation and ingestion.
Read full review
ScreenShots