Jira Service Management vs. Productiv SaaS Intelligence Platform
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Jira Service Management | Score7.9 out of 10 | N/A | Jira Service Management (formerly Jira Service Desk, now including features from the former Mindville Insight, acquired by Atlassian in June 2020) is a service desk software that is purpose-built for IT, service, and support teams. The software provides everything IT and support teams need out-of-the-box for service request, incident, problem and change management. Jira Service Management integrates seamlessly with Jira Software so that IT and development teams can work better together. Users… | $0 per month |
 Productiv SaaS Intelligence Platform | Score10 out of 10 | N/A | Productiv SaaS Intelligence Platform is a SaaS spend and analytics management platform from the company of the same name in Palo Alto. The solution allows users to visualize all applications and intelligently allocate licenses, evaluate and rationalize spend, and gain SaaS engagement analytics to use for negotiating license renewals. | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Jira Service Management | Productiv SaaS Intelligence Platform | |
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| Likelihood to Recommend | 7.3 | - |
| Likelihood to Renew | 10.0 | - |
| Usability | 8.0 | - |
| Support Rating | 9.1 | - |