Jira Service Management vs. WorkHub Tasks
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Jira Service Management | Score7.9 out of 10 | N/A | Jira Service Management (formerly Jira Service Desk, now including features from the former Mindville Insight, acquired by Atlassian in June 2020) is a service desk software that is purpose-built for IT, service, and support teams. The software provides everything IT and support teams need out-of-the-box for service request, incident, problem and change management. Jira Service Management integrates seamlessly with Jira Software so that IT and development teams can work better together. Users… | $0 per month |
 WorkHub Tasks | Score9 out of 10 | N/A | WorkHub Tasks is a task management platform that is designed to help organizations build better relationships with customers. The platform provides roles and rights to ensure that data privacy is maintained both within and outside the company. WorkHub Tasks also includes escalation management features, which help ensure that tasks are completed on time and according to the requirements. Additionally, the platform allows for ticket creation from multiple channels, such as email and… | $1 per month per user |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Jira Service Management | WorkHub Tasks | |
|---|---|---|
| Likelihood to Recommend | 7.3 | 9.0 |
| Likelihood to Renew | 10.0 | - |
| Usability | 8.0 | - |
| Support Rating | 9.1 | - |