Jive vs. Magentrix Customer Success
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Jive | Score8.7 out of 10 | N/A | Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms. | N/A |
 Magentrix Customer Success | Score4 out of 10 | N/A | Magentrix customer success is a solution with case management, knowledge base, FAQ and social collaboration capabilities. Launch a customer portal in days without depending on developers or complex coding. The product offers: Branded portals: custom themes allow companies to provide a consistent brand experience. File sharing: companies can find, organize, and update file versions while also ensuring that customers find what they need, when they need it.… | N/A |
| Jive | Magentrix Customer Success | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Jive | Magentrix Customer Success | |
|---|---|---|
| Likelihood to Recommend | 9.1 | - |
| Likelihood to Renew | 6.6 | - |
| Usability | 6.1 | - |
| Availability | 5.0 | - |
| Performance | 9.0 | - |
| Support Rating | 6.9 | - |
| Online Training | 5.0 | - |
| Implementation Rating | 3.0 | - |