Jive vs. Simpplr

The content in the news section isn't totally responsive - meaning if I have a small window taking up half my screen, the images for the headline articles may not load properly and when I maximize that window, it's left with ugly half-loaded images. Also, the collaboration feature for Office documents is great in theory but tends to cause more pain than it's worth to just download the document and open it separately in Word or Excel.

Incentivized

It's well suited as a central point for your company. It can easily be branded for your every need and showcase everything that's going on for your users. The mobile app is excellent and gives the full package on your mobile device so that you're always in tune with what's going on at your workplace. There are loads of shoutouts and constant uploads of team photos and excursions. We work for a really active company, so there are always loads getting posted on a day-to-day basis. It breaks up the monotony of staring at a spreadsheet when you see your colleagues having fun while working.

Incentivized

• Jive makes it easy to create new pages for administrators.
• Jive makes it easy to manage users in one area and simple to navigate administration user interface.
• Jive is a really good concept, the idea behind jive creates a great main hub in an organizaiton.

Incentivized

• It's a great document library for everything to timesheets through to expenses
• Great friendly fresh feel to the interface
• User information is easily synced with AD/AAD and other sources
• Great 'People' section where staff can get to know their colleagues
• Great 'Apps' section where you can add links for all the sites our users need access to

Incentivized

• Search functionality is very weak
• The information architecture and taxonomy doesnt allow for easy discoverability of content
• It's hard to navigate the and find spaces/groups that I already know about
• The main profile/interface does not allow easy access to key tasks or common tasks.

• I don't like the name. It's actually not simpler to spell Simpplr. Nice product, daft name.
• I'd like to see the people section stand out more and have a bolder collaboration side to it. It would be awesome to collaborate on documents together via a screen share facility.
• Video calling directly via Simpplr would be awesome.

Incentivized

There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future

It was very cumbersome to generate reports. Often I had to run several reports and then merge them offline to get what I needed.

Reporting granularity is also lacking

Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.

The product worked as designed. It just didn't work for our needs.

They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.

Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it

If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.

I honestly don't recall what we briefly used before Jive - it wasn't good and didn't last long. I think it was under-utilized because you couldn't really do a whole lot with it. Jive does pretty much everything we need it to do, so for that reason alone, Jive is the superior tool.

Incentivized

Simpplr seemed to have the most modern approach when describing what they want to achieve for the company. It integrates with all the platforms that we use and ticked all of the boxes we were looking for in a modern intranet package. It is significantly more modern and easier to manage than our old Intranet. Our comms team loves it, and feedback has been great from everyone in the company. It's hard to find any negatives about it.

Incentivized

• Makes us seem bigger than we are.
• Makes it so the person that manages this part of the business can go on vacation and can pass on these duties to other people when he is gone.
• Helped us fulfill MSA requirements from our clients to have phone support. Couldn’t have closed some of our deals without it.

Incentivized

• It's modernized our intranet and staff outlook
• Made it easier to communicate objectives with staff
• Allowed us to show focus on events that are coming up and really showcase them
• Internal news items are always great, and we have weekly updates from our Exec Team

Incentivized