Jive-x (Discontinued) vs. Magentrix Customer Success
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Jive-x (Discontinued) | Score4 out of 10 | N/A | Jive-x (formerly Jive Engage) is Jive's external facing community platform for prospects and customers. It is a leading product in the space and most often competes with Lithium Community and Telligent Community. | N/A |
 Magentrix Customer Success | Score4 out of 10 | N/A | Magentrix customer success is a solution with case management, knowledge base, FAQ and social collaboration capabilities. Launch a customer portal in days without depending on developers or complex coding. The product offers: Branded portals: custom themes allow companies to provide a consistent brand experience. File sharing: companies can find, organize, and update file versions while also ensuring that customers find what they need, when they need it.… | N/A |
| Jive-x (Discontinued) | Magentrix Customer Success | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Jive-x (Discontinued) | Magentrix Customer Success | |
|---|---|---|
| Likelihood to Recommend | 9.0 | - |
| Likelihood to Renew | 8.0 | - |
| Usability | 10.0 | - |
| Performance | 9.0 | - |
| Support Rating | 9.0 | - |
| Ease of integration | 9.0 | - |