JivoChat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JivoChat
Score 9.4 out of 10
N/A
JivoChat is a combined live chat, VoIP, and business messenging service that integrates with email, Facebook, or other tools via API to provide a means to conduct omnichannel communication with customers.N/A
Pricing
JivoChat
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
JivoChat
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JivoChat
User Ratings
JivoChat
Likelihood to Recommend
9.0
(0 ratings)
User Testimonials
JivoChat
Likelihood to Recommend
  • HD Video and Sound Faultless video overwork range
  • One-contact to connect
  • Rapidly relate get-together with both video and sound
  • One-tick distant off offer
  • Remote substance conferring to a tap of a capture
  • Capable to urge together security
  • Vigorous security settings guarantee interference-free get-togethers
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Pros
  • Multiple channels of communication
  • Great UI (User Interface)
  • Team Email integration
  • ChatBot integration (still missing Continually chatbot)
  • Mobile and Desktop Apps
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Cons
  • It should have option to answer recurring questions with AI
  • Option to snooze chat for few minutes
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Usability
It is user friendly and has almost all features required in a chat application.
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Alternatives Considered
We've used Gist for the same purpose, but the integration with communications channels were lacking. There was no WhatsApp integration or Facebook Messenger integration at the time we used it. The notification system wasn't effective. We've missed lots of client messages, which were basically missed sales opportunities. The live chat widget for the website made the loading speeds very long which resulted in bad performance metric scores. JivoChat looks like it's a good solution for all these.
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Return on Investment
  • track the time of the team
  • increased efficiency
  • Visualice why we miss the costumers
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ScreenShots

JivoChat Screenshots

Screenshot of Communication in One PlaceScreenshot of Best customer experienceScreenshot of Team & Ticket