Join.me (discontinued) vs. Lifesize Video Conferencing

If you're on a bit of a budget the pricing for Join.me definitely makes it an easy choice. We were able to download it and get it up and running for free on a few of my teammates PCs that needed assistance with some computer setup. It can be a little confusing to access some of the features at first but once you get the hang of it it's pretty easy to use. Wouldn't necessarily recommend it for extremely large meetings, but it's excellent for smaller groups.

Incentivized

I think there's much better options out there. In a small setting, they might be suitable but I don't believe they scale very well in any medium-large size businesses. We wanted to take advantage of things like a Microsoft Exchange calendar, a "Join Now" button and integrating with Teams. These are all things that our company made a sizeable investment on and in order to take things to the next level, we had to move on from Lifesize Video Conferencing.

Incentivized

• Join.me has provided us many features that made it possible for us to communicate.
• Another plus point is its staff which is pretty good ‘professional and highly supportive and is always there for help.
• We can also connect with people outside our region and with its advanced functionality we have found it as the best audio conference software than any other software of its type.
• it has made our audio meeting experience very effective.

Incentivized

• The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
• The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
• Camera quality is great and provides clear video for our organization.
• The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.

Incentivized

• In my experience when using the mobile app the quality drops when on cellular data, even with a strong signal. Given the current challenges, teams Face ID like to see the mobile capabilities get some improvement as it doesn’t seem to be optimized when not on a PC or wireless network.

Incentivized

• International users have experienced spotty/jittery sound and video.
• Connecting to meetings that are on different conferencing services is very clunky and not end user friendly.
• Being able to remote control the camera from a mobile device would be nice. If a change is needed during a meeting, the menu is pretty large and draws plenty of attention and distracts the audience.

Incentivized

This platform enables a very high ROI for the solution that it provides to our team to support our end-users.

Incentivized

I have a lot of Lifesize hardware and I do like Cloud but I am always watching the market for a company that will finally nail this space. I feel like Lifesize has a solid head start but I hope they can create a vision for the marketplace and execute in a meaningful way.

Incentivized

Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!

Incentivized

Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.

Incentivized

Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect

Incentivized

Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.

Incentivized

I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).

Incentivized

Most of the front-line call takers are only as knowledgeable enough to tell you to reboot or reset. If your issue is more complicated than that, it will need to be escalated. On the other hand - most of our problems have been on our network side. The techs are ALWAYS super nice and try to be as helpful as possible. They do care about fixing the problem.

Incentivized

Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.

Incentivized

I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!

Incentivized

This is a fairly simple product which doesn't require much "implementation" work for our use cases.

Incentivized

Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events

Incentivized

We have tried a number of online meeting platforms since 2010 when we first commenced our online and international programs. Although Join.Me was a mainstay for us at first--affordable, safe, and great way to provide remote access that other platforms failed to provide--now we have found much less utility since we use Zoom which is affordable, provides a more robust and cohesive user experience, and now also provides remote access when granted.

Incentivized

Select Lifesize Video Conferencing because it is an online meeting software that has a robust interface, a pleasant interface, and solutions that we can take full advantage of, it offers immediate solutions for screen sharing communication through the web or app. It has worked perfectly for me, offering quality and security as well as being fast and with a free trial, which adjusts to the needs of its users.

With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.

Incentivized

• We have been able to beat the learning curve as Join.me is almost self explanatory to most of our team.
• The cost per user ratio can feel a bit expensive but for the speed and convenience we feel it was the right investment
• The biggest ROI is time, being able to go from email to meeting in a few clicks makes Join.me feel natural and not just another "video conferencing" tool that we use.

Incentivized

• First the cost of licensing was significantly lower than other applications. We were able to experience an almost immediate return on investment now having the ability to bill the health plans for Virtual Visits.
• Again, the lower cost of licensing allowed us to provide more users within the company with license. I am unable to share the specifics of our contract with Lifesize Video Conferencing. What I can say is the price made it easy for us to subscribe to Lifesize.

Incentivized