Join.me (discontinued) vs. Skype for Business / Lync (discontinued)

If you're on a bit of a budget the pricing for Join.me definitely makes it an easy choice. We were able to download it and get it up and running for free on a few of my teammates PCs that needed assistance with some computer setup. It can be a little confusing to access some of the features at first but once you get the hang of it it's pretty easy to use. Wouldn't necessarily recommend it for extremely large meetings, but it's excellent for smaller groups.

Incentivized

Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.

Incentivized

• Join.me has provided us many features that made it possible for us to communicate.
• Another plus point is its staff which is pretty good ‘professional and highly supportive and is always there for help.
• We can also connect with people outside our region and with its advanced functionality we have found it as the best audio conference software than any other software of its type.
• it has made our audio meeting experience very effective.

Incentivized

• Group Chat option allows multiple people to have a conversation away from the main presentation
• Integration with Microsoft Office allows easy usage of excel, PowerPoint and other MS programs
• Easy calendar integration for Microsoft Outlook
• Mobile interface is very easy and intuitive

Incentivized

• In my experience when using the mobile app the quality drops when on cellular data, even with a strong signal. Given the current challenges, teams Face ID like to see the mobile capabilities get some improvement as it doesn’t seem to be optimized when not on a PC or wireless network.

Incentivized

• Probably the biggest area is the video element as it has historically struggled in this area.
• The need to be forced to federate with another organisation by providing yours and enabling the other organisation settings is a bit tedious but once done, allows for simple collaboration between third-parties.
• Functionality wise, as it's an older product and being superseded by MS Teams, it feels as if it's run its course but was very good for what it does/did at the time.

Incentivized

This platform enables a very high ROI for the solution that it provides to our team to support our end-users.

Incentivized

I honestly feel that with most people using iPhone nowadays, it's easy to just call or use FaceTime if you need to be in touch with a client. Unless you need to have a conference call, there are plenty of ways to get in touch with a client otherwise besides using a somewhat inefficient program.

Incentivized

Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!

Incentivized

Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.

I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).

Incentivized

I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.

Incentivized

This is a fairly simple product which doesn't require much "implementation" work for our use cases.

Incentivized

Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.

Incentivized

We have tried a number of online meeting platforms since 2010 when we first commenced our online and international programs. Although Join.Me was a mainstay for us at first--affordable, safe, and great way to provide remote access that other platforms failed to provide--now we have found much less utility since we use Zoom which is affordable, provides a more robust and cohesive user experience, and now also provides remote access when granted.

Incentivized

Skype for Business, now part of Microsoft Teams is just better for us since we were already a Microsoft productivity suite (Office) user. No additional cost when we went from traditional product license model to SaaS. Continuous integration and upgrades with MS 365 make it even easier to use and therefore stickier.

Incentivized

• We have been able to beat the learning curve as Join.me is almost self explanatory to most of our team.
• The cost per user ratio can feel a bit expensive but for the speed and convenience we feel it was the right investment
• The biggest ROI is time, being able to go from email to meeting in a few clicks makes Join.me feel natural and not just another "video conferencing" tool that we use.

Incentivized

• In the move to WFH for the over 90000 employees of the firm in 13 different timezones, Skype for [Business], as the primary communication tool has been the most critical factor in ensuring there's not a communication breakdown.
• An average of 7 calls a day and around 50-60 text messages are sent via Skype for [Business]. These communications are critical for [the] continued delivery of our services.
• Video/voice calling and screen sharing features of Skype have played a great role in simulating a shared workspace scenario in the virtual mode as best as possible.