Join.me (discontinued) vs. West Collaboration (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Join.me (discontinued)
Score 9.8 out of 10
N/A
Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.
$10
Month
West Collaboration (discontinued)
Score 8.7 out of 10
N/A
Launched in October 2020, Hoot Meetings from Intrado was a client-free service used to host and join video meetings. Since rebranding to West Technology Group, the company is discontinuing its collaboration technologies. Hoot Meetings is no longer available.N/A
Pricing
Join.me (discontinued)West Collaboration (discontinued)
Editions & Modules
Lite
$10.00
Month
Pro
$10.00
Month
Business
$10.00
Month
No answers on this topic
Offerings
Pricing Offerings
Join.me (discontinued)West Collaboration (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Join.me (discontinued)West Collaboration (discontinued)
Features
Join.me (discontinued)West Collaboration (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Join.me (discontinued)
7.8
Ratings
2% below category average
West Collaboration (discontinued)
8.5
Ratings
7% above category average
High quality audio8.50 Ratings9.00 Ratings
High quality video8.20 Ratings9.00 Ratings
Low bandwidth requirements7.00 Ratings7.60 Ratings
Mobile support7.30 Ratings8.40 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Join.me (discontinued)
7.9
Ratings
0% below category average
West Collaboration (discontinued)
8.3
Ratings
5% above category average
Desktop sharing8.50 Ratings8.00 Ratings
Whiteboards7.40 Ratings8.60 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Join.me (discontinued)
8.0
Ratings
3% below category average
West Collaboration (discontinued)
8.4
Ratings
1% above category average
Calendar integration8.50 Ratings8.00 Ratings
Meeting initiation8.40 Ratings8.60 Ratings
Integrates with social media7.10 Ratings9.00 Ratings
Record meetings / events8.00 Ratings8.60 Ratings
Slideshows8.00 Ratings8.00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Join.me (discontinued)
8.1
Ratings
1% below category average
West Collaboration (discontinued)
8.3
Ratings
2% above category average
Live chat8.70 Ratings8.40 Ratings
Audience polling7.70 Ratings8.40 Ratings
Q&A7.80 Ratings8.00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Join.me (discontinued)
8.3
Ratings
2% above category average
West Collaboration (discontinued)
8.7
Ratings
7% above category average
User authentication8.20 Ratings9.00 Ratings
Participant roles & permissions8.20 Ratings8.40 Ratings
Confidential attendee list8.40 Ratings8.60 Ratings
User Ratings
Join.me (discontinued)West Collaboration (discontinued)
Likelihood to Recommend
7.1
(0 ratings)
8.4
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
8.8
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Join.me (discontinued)West Collaboration (discontinued)
Likelihood to Recommend
If you're on a bit of a budget the pricing for Join.me definitely makes it an easy choice. We were able to download it and get it up and running for free on a few of my teammates PCs that needed assistance with some computer setup. It can be a little confusing to access some of the features at first but once you get the hang of it it's pretty easy to use. Wouldn't necessarily recommend it for extremely large meetings, but it's excellent for smaller groups.
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It is a very amazing tool for everyone who wants to experience the essence of real-time meetings in a virtual meeting. It has the capacity to withhold a large number of participants without creating any kind of trouble. Its integration and quality of video and audio are far beyond perfection. But [I feel] its customer service is quite pathetic.
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Pros
  • Join.me has provided us many features that made it possible for us to communicate.
  • Another plus point is its staff which is pretty good ‘professional and highly supportive and is always there for help.
  • We can also connect with people outside our region and with its advanced functionality we have found it as the best audio conference software than any other software of its type.
  • it has made our audio meeting experience very effective.
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  • Its integration with [Microsoft] Outlook is very helpful for us.
  • It provides the best quality of video and audio.
  • Its pricing is so fair and justified.
  • Its mobile application works quite smoothly.
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Cons
  • In my experience when using the mobile app the quality drops when on cellular data, even with a strong signal. Given the current challenges, teams Face ID like to see the mobile capabilities get some improvement as it doesn’t seem to be optimized when not on a PC or wireless network.
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  • It requires a profoundly strong internet connection or else it stops working.
  • It is buggy.
  • There should be an update on it.
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Likelihood to Renew
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
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No answers on this topic
Usability
Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
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No answers on this topic
Support Rating
I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
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No answers on this topic
Implementation Rating
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
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No answers on this topic
Alternatives Considered
We have tried a number of online meeting platforms since 2010 when we first commenced our online and international programs. Although Join.Me was a mainstay for us at first--affordable, safe, and great way to provide remote access that other platforms failed to provide--now we have found much less utility since we use Zoom which is affordable, provides a more robust and cohesive user experience, and now also provides remote access when granted.
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I don’t like both of these tools. In both of these softwares, it was quite hard to generate a link for video meetings even in Zoom that was more tricky. Plus the price of both of these tools was much high than that of Hoot and that was another demerit. So, all these things compelled me to switch to Hoot and I am having a wonderful experience with it .
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Return on Investment
  • We have been able to beat the learning curve as Join.me is almost self explanatory to most of our team.
  • The cost per user ratio can feel a bit expensive but for the speed and convenience we feel it was the right investment
  • The biggest ROI is time, being able to go from email to meeting in a few clicks makes Join.me feel natural and not just another "video conferencing" tool that we use.
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  • My team and I can better coordinate.
  • I am able to bring my team on one page and can communicate freely.
  • I can add my whole team and the quality of the video remains the same.
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ScreenShots