Join.me (discontinued) vs. Zoom Rooms

If you're on a bit of a budget the pricing for Join.me definitely makes it an easy choice. We were able to download it and get it up and running for free on a few of my teammates PCs that needed assistance with some computer setup. It can be a little confusing to access some of the features at first but once you get the hang of it it's pretty easy to use. Wouldn't necessarily recommend it for extremely large meetings, but it's excellent for smaller groups.

Incentivized

User friendly, reliable and inclusive to remote audiences. The product grows organically for us which speaks for itself ; the business at sites we could not equip with our initial investments requests it. We have made the choice of Zoom rooms 5 years ago and it is still one our our star products supporting frictionless collaboration.

• Join.me has provided us many features that made it possible for us to communicate.
• Another plus point is its staff which is pretty good ‘professional and highly supportive and is always there for help.
• We can also connect with people outside our region and with its advanced functionality we have found it as the best audio conference software than any other software of its type.
• it has made our audio meeting experience very effective.

Incentivized

• Zoom Rooms is built on the Zoom platform so faculty already know it and use it.
• All touch panels regardless of manufacturer have the same look and feel.
• Easy to schedule, easy to use.
• Supports a wide range of hardware from several vendors.

• In my experience when using the mobile app the quality drops when on cellular data, even with a strong signal. Given the current challenges, teams Face ID like to see the mobile capabilities get some improvement as it doesn’t seem to be optimized when not on a PC or wireless network.

Incentivized

• Support is prompt, but not always the most immediately knowledgable or helpful.
• Admin portal is convoluted. There's gotta be a better way to assign scheduling permisissions.
• Zoom account managers are constantly being reassigned. It is nearly impossible to keep track of who presently is our account manager. When we were going through the process of looking into Zoom Phone, our manager was literally switched twice, resulting in us working with three total managers during that two-month process.

Incentivized

This platform enables a very high ROI for the solution that it provides to our team to support our end-users.

Incentivized

Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!

Incentivized

User friendliness (experience very similar to the already familiar Zoom app), consistency of the UX across locations and manufacturers. Screen sharing is made super easy (proximity). Zoom rooms support strategic needs for Hybrid work and reduced travels. Backend admin interface is simple (that's good) and provides useful dashboards for trend analysis.

I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).

Incentivized

This is a fairly simple product which doesn't require much "implementation" work for our use cases.

Incentivized

We have tried a number of online meeting platforms since 2010 when we first commenced our online and international programs. Although Join.Me was a mainstay for us at first--affordable, safe, and great way to provide remote access that other platforms failed to provide--now we have found much less utility since we use Zoom which is affordable, provides a more robust and cohesive user experience, and now also provides remote access when granted.

Incentivized

I personally think Zoom Rooms is superior to Teams. I have setup 3 or 4 Zooms Rooms for my organisation and it is pretty straightforward to do without any formal training or education on Zoom Rooms. My experience with Teams was the opposite. A horrible interface and options deliberately hidden away in menus levels deep. On top of which, Zoom Room outperforms Teams Rooms in both video and audio. On the desktop, Teams is a bloated app whereas, in my experience, Zoom Rooms works well.

Incentivized

• We have been able to beat the learning curve as Join.me is almost self explanatory to most of our team.
• The cost per user ratio can feel a bit expensive but for the speed and convenience we feel it was the right investment
• The biggest ROI is time, being able to go from email to meeting in a few clicks makes Join.me feel natural and not just another "video conferencing" tool that we use.

Incentivized

• Great value for money as used it more than planned after installation.
• Finding the use of screen share and whiteboards is becoming very popular and meant we wanted a larger screen for this. ;-)