Bitrix24 vs. Jostle

Bitrix24 is highly beneficial for teams that are geographically dispersed or working remotely. Its real-time communication tools, including instant messaging and video conferencing, enable seamless collaboration regardless of physical location. The centralized document management feature ensures that team members can easily access and collaborate on shared documents from anywhere, facilitating efficient teamwork in a remote or distributed environment.

As one
of the great intranet software, Jostle has always helped me in staying
connected with the team members from different departments. The app makes me
feel so much at ease because I know what is happening in all the departments
and if everything is going in the right direction or not. My recommendation is
that this software is very appropriate for growing businesses where people are
not aware of their surroundings and their colleagues' work status. Jostle will
send them notifications on emails whenever they need to be updated regarding
any specific thing that is why I highly recommend this application.

Incentivized

• Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
• The ability to write letters directly from the system with the help of a binding for working mail.
• The presence of an application for Android. This helps to get access anywhere.

Incentivized

• Company information broadcasting.
• Appreciations and events publishing.
• Heirarchy view of company’s senior management.

Incentivized

• Malfunctions
• System impediments of leads
• Technical support is not competent
• No sync with mobile app
• Confusing interface takes time to sort out
• For the sales department, the system is badly sharpened - managers do not need to enter information in 2-3 clicks

Incentivized

• Jostle has many advantages but there are certain disadvantages that need to be catered to in order to make the entire experience smooth and good. I think that the dashboard is not well designed. I feel like I have to go through a lot of navigation panels to find the right information. It takes too much time sometimes.
• Another con in my opinion is that the library of Jostle needs a lot of customization and a lot of features have to be added to easily make other things accessible.

Incentivized

It has become the central nervous system of the business and has constantly proven to be of value. We are not just renewing but might even upgrade to advanced Bitrix24 plans and will be adding more user licenses in the next 3 months. Bitrix24 has a sharper learning curve initially. However once it is surpassed, it opens doors to a range of creative deployment strategies

Incentivized

This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.

It's a wonderful product that can be used from a computer or from the ease of an app on your phone. I love that my team can have access to Job Aids from their phones while working out in the field. I have not personally had any issues while using Jostle and I highly recommend it for your business.

Incentivized

I can't recall any instance of unplanned outages over the past 1 year of use. Likewise for application errors. However note that, advanced users will have a learning curve

Incentivized

Technical performance is 10/10 so far. Cannot comment about integrations since we currently haven't tested those

Incentivized

It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients

Overall the training was very comprehensive. The trainer did provider necessary additional reading materials as well. However the general approach at Bitrix24 is to divert users to self-help documentation and videos. It is recommended that atleast 1-2 personnel in the organization be "Bitrix24 experts" so that lower phases of training requirements are covered internally itself. Also the best part about Bitrix24 is that not all users need to go very deep while using it. We have multiple counsellors who started using it on day 2 without any major hiccups

Incentivized

The plethora of features and also the beta ones like CRM Analytics, Sales center, and Online Store. I forgot you can also build an online store too. For the value, ease of use, features, this is one of the best to use. It's a time saver from changing from one app to another, just use one. It is a one-stop CRM. If you are a startup you can begin with this and then slowly get on a paying option. The free offers a lot too. This platform can grow with your business and help save time too.

Incentivized

Our company used to have a Wall of Wow but it was mostly to just congratulate team members on milestones. Jostle allows you to connect with others members on your team and throughout your company as well as being able to post important bulletins, ensure access to quick links, and the ability to have Job Aids and resources available in the Library.

Incentivized

The scalability and reliability is almost 9.5/10 to be honest. We istarted with Bitrix24 for just 2 functions and now have expanded its usage to 2 more. In terms of users, every full-time employee (FTE) now uses Bitrix24 without fail. We are also working on giving limited/partial access to external service providers

Incentivized

• With Bitrix, we have been able to create projects from the start within the software. We have been able to access our workflow, chat notes, documents, etc- all from one place.
• The reporting feature is a favorite. It is very easy to create your own reports, download them and share them with others within your team. Depending on the division that you're reporting for, you can tailor Bitrix's reports to support your needs.
• The biggest negative has been the limited functionality of the mobile app. It would be nice to be able to do everything from mobile app, vs limited functionality. This would include creating all tasks, projects, making edits, etc. While capabilities are there, they are not as full as on the desktop version.

Incentivized

• Another main feature that I like the most is their Activity Feed feature, it helps our employees to stay connected with each other easily without any restriction of location.
• The search bar is helping to manage the breeze easily. I have been very much impressed by their support staff.

Incentivized