Jive vs. Jostle

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jive
Score 8.7 out of 10
N/A
Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A
Jostle
Score 8.0 out of 10
N/A
Jostle is intranet software for collaboration. Jostle is designed to make it easier to inform and connect employees to get work done. Users can share news, align teams, recognize contributions and invite participation from others. According to the vendor, Jostle can help improve employee engagement; Jostle reports engagement rates 5X higher than both traditional employee portals and social intranets. Company leaders can use Jostle to communicate plans, reinforce culture, and celebrate successes.…N/A
Pricing
JiveJostle
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JiveJostle
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JiveJostle
Considered Both Products
Jive
Chose Jive
We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect …
Chose Jive
We also use Skype to communicate in our organization. They are both useful for organizational communication. The good thing is in Jive, you will have your own personal timeline. Jive also has a newsfeed or timeline that you can browse where you can see the latest updates from …
Chose Jive
Jive provided phone support which can be useful in case of emergency. Jive's initial pricing was free which helped jumpstart the process. It also provided JIRA integration which we needed for certain teams. Jive also had Zendesk integration which was useful for support teams to …
Chose Jive
I evaluated several other tools (Bluekiwi, Jalios), I use Sharepoint standard version, but it is very difficult to compare.
Chose Jive
We use Jive to keep in touch and share mass updates/important information to the company. It's a good way to keep up to date on what's going on, read articles others share and get to know each other a little better.
Chose Jive
We found that Jive had integrations with the existing IT infrastructure/tools which was nicely aligned with our strategy of playing nice with the existing ecosystem, rather than compete against it. Jive uses a technology stack that is well known by our organisation …
Chose Jive
I honestly don't recall what we briefly used before Jive - it wasn't good and didn't last long. I think it was under-utilized because you couldn't really do a whole lot with it. Jive does pretty much everything we need it to do, so for that reason alone, Jive is the superior …
Chose Jive
I was not involved in the decision to implement Jive versus competitors. My presumption is that the feature set at the time was attractive compared to options like SharePoint. Useful to note that SharePoint seems to have closed the gap in recent years.
Chose Jive
I think Jive is a very unique platform in that it is very user intuitive, and acts just like the social networks we've all grown to love and used to. I think it's a great way for the team in disparate locations to stay in touch, and a great way for management to monitor …
Chose Jive
Igloo has more features than Jive. Also, it seems like the support for igloo seems to be better.
Chose Jive
I was not involved in the decision to purchase JIVE. I was the lucky user of it.
Chose Jive
Very powerful collaboration tool, intuitive, easy to use and commonly used by software vendors - so once you are experienced with it you can apply your knowledge using it in many places.
Chose Jive
Jive is a little behind the curve in comparison with the latest Microsoft features. Jive's lack of native capabilities to support work that requires process or structure increasingly puts it at a disadvantage.
Chose Jive
Jive works more with how people actually work and not how admins think that people should work. For example, relying on a folksonomy of tagging instead of a restricted taxonomy is far more practical with how users actually search for content. By putting the power to the users, …
Chose Jive
Saas.. let someone else run it
The other products don't come close to the simplicity and ease of use of Jive. Jive just works.
Chose Jive
It's the market leader in Gartner's magic quadrant and the most innovative and easy to use platform.
Chose Jive
Without getting into specifics, Jive is relatively strong in terms of more 'ready to deploy' business solutions that require less overhead on the client organization side in terms of IT infrastructure, operational support and ongoing administration and maintenance. While some …
Chose Jive
Drupal would be much better suited. They have fast version upgrades and immediate customer support. Jive lacked in all those areas
Chose Jive
I have worked on Lithium and Liferay. LifeRay has an advantage that it is opensource and will be cheaper. However it lacks the ton of features provided by Jive. Lithium does not support advanced customizations (except for theming). Jive does have the capability to customize …
Chose Jive
Integration with other tools and services forced us to select Jive.
Chose Jive
Jive has very good documentation from an admin user perspective. It has provided all the libraries to implement any new functionality.
Chose Jive
jam
Jostle
Chose Jostle
Our company used to have a Wall of Wow but it was mostly to just congratulate team members on milestones. Jostle allows you to connect with others members on your team and throughout your company as well as being able to post important bulletins, ensure access to quick links, …
Chose Jostle
Jostle is the tool that is fulfilling our all requirements, I really appreciate the way this is going and giving services. It has smart features. Moreover, Instant messaging is also available on Jostle. Jostle has made my life very easy as it has given me the ability to curate …
Chose Jostle
The support staff is doing exceptionally well. They are always available for the solution of queries, listen to my queries very patiently, and provide a solution of problems in the limited time duration and solve the query. The technical staff is also working well. I recently …
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User Ratings
JiveJostle
Likelihood to Recommend
9.1
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
6.6
(0 ratings)
-
(0 ratings)
Usability
6.1
(0 ratings)
-
(0 ratings)
Availability
5.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
6.9
(0 ratings)
-
(0 ratings)
Online Training
5.0
(0 ratings)
-
(0 ratings)
Implementation Rating
3.0
(0 ratings)
-
(0 ratings)
User Testimonials
JiveJostle
Likelihood to Recommend
The content in the news section isn't totally responsive - meaning if I have a small window taking up half my screen, the images for the headline articles may not load properly and when I maximize that window, it's left with ugly half-loaded images. Also, the collaboration feature for Office documents is great in theory but tends to cause more pain than it's worth to just download the document and open it separately in Word or Excel.
Read full review
As one
of the great intranet software, Jostle has always helped me in staying
connected with the team members from different departments. The app makes me
feel so much at ease because I know what is happening in all the departments
and if everything is going in the right direction or not. My recommendation is
that this software is very appropriate for growing businesses where people are
not aware of their surroundings and their colleagues' work status. Jostle will
send them notifications on emails whenever they need to be updated regarding
any specific thing that is why I highly recommend this application.
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Pros
  • Jive makes it easy to create new pages for administrators.
  • Jive makes it easy to manage users in one area and simple to navigate administration user interface.
  • Jive is a really good concept, the idea behind jive creates a great main hub in an organizaiton.
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  • Company information broadcasting.
  • Appreciations and events publishing.
  • Heirarchy view of company’s senior management.
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Cons
  • Search functionality is very weak
  • The information architecture and taxonomy doesnt allow for easy discoverability of content
  • It's hard to navigate the and find spaces/groups that I already know about
  • The main profile/interface does not allow easy access to key tasks or common tasks.
Read full review
  • Jostle has many advantages but there are certain disadvantages that need to be catered to in order to make the entire experience smooth and good. I think that the dashboard is not well designed. I feel like I have to go through a lot of navigation panels to find the right information. It takes too much time sometimes.
  • Another con in my opinion is that the library of Jostle needs a lot of customization and a lot of features have to be added to easily make other things accessible.
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Likelihood to Renew
There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
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No answers on this topic
Usability
It was very cumbersome to generate reports. Often I had to run several reports and then merge them offline to get what I needed.

Reporting granularity is also lacking
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It's a wonderful product that can be used from a computer or from the ease of an app on your phone. I love that my team can have access to Job Aids from their phones while working out in the field. I have not personally had any issues while using Jostle and I highly recommend it for your business.
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Reliability and Availability
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.
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No answers on this topic
Performance
The product worked as designed. It just didn't work for our needs.
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No answers on this topic
Support Rating
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
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No answers on this topic
Online Training
Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
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No answers on this topic
Implementation Rating
If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
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No answers on this topic
Alternatives Considered
I honestly don't recall what we briefly used before Jive - it wasn't good and didn't last long. I think it was under-utilized because you couldn't really do a whole lot with it. Jive does pretty much everything we need it to do, so for that reason alone, Jive is the superior tool.
Read full review
Our company used to have a Wall of Wow but it was mostly to just congratulate team members on milestones. Jostle allows you to connect with others members on your team and throughout your company as well as being able to post important bulletins, ensure access to quick links, and the ability to have Job Aids and resources available in the Library.
Read full review
Return on Investment
  • Makes us seem bigger than we are.
  • Makes it so the person that manages this part of the business can go on vacation and can pass on these duties to other people when he is gone.
  • Helped us fulfill MSA requirements from our clients to have phone support. Couldn’t have closed some of our deals without it.
Read full review
  • Another main feature that I like the most is their Activity Feed feature, it helps our employees to stay connected with each other easily without any restriction of location.
  • The search bar is helping to manage the breeze easily. I have been very much impressed by their support staff.
Read full review
ScreenShots

Jive Screenshots

Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.

Jostle Screenshots

Screenshot of Simple, elegant collaboration. 
Jostle DISCUSSIONS helps teams get their work done. It enables private conversations, confidential team discussions and open “town hall” style forums. Attach files of any type. Employees can join in from their iPhone or iPad.Screenshot of Simple events planning.
Promote events that are org wide, or tied to specific teams or locations. Never again will your sales meeting be the same day as the new building opening.Screenshot of Recognize co-workers.
Everyone likes to be acknowledged. Shout-Outs provide a contagious way for everyone to recognize his or her peers. You can even recognize teams. Then everyone can pile on with a “like”.Screenshot of Target the right people. 
Thanks to TEAMS® technology, you can target information to specific teams, roles or locations in a click. For example, publish a NEWS story that is only visible to engineers working in Germany.Screenshot of Make info easy to find. 
LIBRARY gets critical content out of the chaos of file shares. Ensure the right people have secure access to the latest versions of sales materials, onboarding videos, forms, etc. Content ownership and permissions are always clear.