Jostle is intranet software for collaboration. Jostle is designed to make it easier to inform and connect employees to get work done. Users can share news, align teams, recognize contributions and invite participation from others. According to the vendor, Jostle can help improve employee engagement; Jostle reports engagement rates 5X higher than both traditional employee portals and social intranets. Company leaders can use Jostle to communicate plans, reinforce culture, and celebrate successes.…
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Nconnect
Score 8.5 out of 10
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Nconnect (formerly OnSemble Intranet) is an mployee intranet that keeps everyone connected, a digital workplace to make employees feel valued. It is designed to keep remote teams engaged, and acts as the culture champion for the organization.
As one of the great intranet software, Jostle has always helped me in staying connected with the team members from different departments. The app makes me feel so much at ease because I know what is happening in all the departments and if everything is going in the right direction or not. My recommendation is that this software is very appropriate for growing businesses where people are not aware of their surroundings and their colleagues' work status. Jostle will send them notifications on emails whenever they need to be updated regarding any specific thing that is why I highly recommend this application.
OnSemble is solving a lot of problems that our organization had prior to its implementation:
We can track communication readership.
We can engage with our fellow teammates through chats and recognition.
We have a central location for all job-related links.
We are just now delving into adding departmental pages so folks can communicate within their teams.
I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.
Ease of Use - with limited html or design experience, I was able to pick up building and updating in our OnSemble portal with minimal struggles.
Customer Service and Support - Passageways employees are hands down the best, always willing to take extra time to dig in, troubleshoot, and resolve any issues in an extremely timely manner. They are always pleasant and super helpful.
Customization - the available site of modules offered allow for a "site" that is suited for the differing needs of each business OnSemble is being used by. From calendars, to document repository, to creating content pages for staff, the possibilities for customization are almost limitless.
Jostle has many advantages but there are certain disadvantages that need to be catered to in order to make the entire experience smooth and good. I think that the dashboard is not well designed. I feel like I have to go through a lot of navigation panels to find the right information. It takes too much time sometimes.
Another con in my opinion is that the library of Jostle needs a lot of customization and a lot of features have to be added to easily make other things accessible.
Now that we're customers, the support function is not as strong. If we have a question, we are pointed towards articles so we can "self serve". Sometimes it is important to pick up the phone and talk to someone, which is a service that they've eliminated. Everything is self-help or email ticketing.
When creating the portal, we didn't know what we didn't know. There were some instances that if we hadn't asked a question, we never would have been told about a product/feature that we didn't know we had access to. Our banner almost wasn't implemented in time because the person in charge of it left the company and we didn't know that we needed to follow up on that.
While being able to completely customize the portal is a HUGE strength and not a problem since our implementation team consisted of marketing professionals with design experience, it is also a weakness. If you are tasked with creating the portal but don't have design capabilities, I highly recommend looping in someone who does.
It's a wonderful product that can be used from a computer or from the ease of an app on your phone. I love that my team can have access to Job Aids from their phones while working out in the field. I have not personally had any issues while using Jostle and I highly recommend it for your business.
I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!
Our company used to have a Wall of Wow but it was mostly to just congratulate team members on milestones. Jostle allows you to connect with others members on your team and throughout your company as well as being able to post important bulletins, ensure access to quick links, and the ability to have Job Aids and resources available in the Library.
Another main feature that I like the most is their Activity Feed feature, it helps our employees to stay connected with each other easily without any restriction of location.
The search bar is helping to manage the breeze easily. I have been very much impressed by their support staff.
Having the proper, current form readily available is paramount since many are guided by regulatory dictates.
The corporate directory provides a pix, hire anniversary date, and birthdate (sans year), along with the usual location and contact information. So besides being a tremendous convenience when needing to contact someone, we can meet new people and celebrate life events with one another.
Having "controlled" and "guided" help desks helps manage the extreme variety of information [that] may come in. It helps translate the user's interpretation of the issue into something more understandable.
